SLP Specialist INTL, SLP INTL

Amazon; Pune District; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Amazon is seeking an SLP Expert in Pune District to develop a world-class security program ensuring timely delivery and cost efficiency.

This role entails managing security operations, conducting audits, and leading investigations to safeguard Amazon sites per global security standards.

A qualified candidate should have over 10 years of law enforcement or security experience and familiarity with risk investigation processes. Join us in protecting our assets!

Qualifications

• 10+ years of law enforcement or security-related experience.
• Experience in law enforcement or a security-related profession.

Responsibilities

• Manage security operations, including guard services and performance monitoring.
• Conduct site audits and ensure compliance with security certifications.
• Identify process violations and implement corrective measures.
• Conduct investigations of theft, fraud, and customer abuse.
• Coordinate crisis and incident management efforts.
• Prepare and present documents for business reviews.

Skills

Law enforcement experience

Risk investigation processes

Job description

Job ID: 3189321 | ASSPL - Maharashtra - C32

Amazon’s SLP team is seeking a highly skilled and motivated person to help develop and implement a world class security program which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

The SLP Expert, position for ATS site in IN‑SLP is an individual contributor role with the primary responsibility of ensuring the investigation, protection of people & assets of Amazon sites in accordance with global Security guidelines and Policies. The role requires the leader to operate cross‑mile, partnering with multiple operations and support function’s leaders, along with influencing the stakeholders for SLP specific problem solving.

Key Job Responsibilities

• A. End to end responsibility of security operations: Physical security is the key aspect of LP specialist II role for the sites assigned to the leader. This includes guard services management with headcount management, standard work allocation, control‑room monitoring, and performance management of the workforce through Specter, as well as security assets and system’s management to ensure serviceability, access control and monitoring maintenance, and upkeep supporting business needs. Managing these requires collaboration with physical security programme, technical and vendor teams.
• B. Site Audits and Certifications: The role leader performs frequent audits with standard binary and partners with respective site/operations to remediate defects identified to reduce risk. The leader also drives certifications for the sites from a security point of view and influences operations to obtain day‑to‑day compliance.
• C. Process Improvement & Loss Prevention: The specialist controls shrink and prevents losses through proactive identification of process violations during audits and floor patrolling, analysis of trends, and collaboration with operations to design corrective mechanisms. The leader identifies required technology or system interventions to scale process improvement across the network and provides input to solutions.
• D. Investigations and Actions: The specialist conducts investigations of theft, fraud and customer abuse, accesses video surveillance evidence, and coordinates local law‑enforcement recommendations. The leader identifies key MOs, conducts trend analysis for the sites handled, and digs deep into data to analyze patterns, whose findings support ECR and buyer escalations.
• E. Crisis and Incident Management: The specialist evaluates internal and external risks, implements mitigation measures, and ensures business continuity. The leader collaborates with stakeholders, operates at multiple levels to devise immediate solutions during crisis, and leads guidance for the site to handle crisis and incident situations per WWOS standards.
• F. Business Reviews: The role prepares and presents documents for business reviews (WBR/MBR/QBR) and drives meetings to discuss critical points with leaders. The leader builds a strategic, holistic business lens, identifies the right structure, hotly debated topics, represents required dive‑deep analyses, and partners with multiple field and program leaders.

Basic Qualifications

• 10+ years of law enforcement or security‑related experience
• Experience in law enforcement or a security‑related profession

Preferred Qualifications

• Experience with risk investigation processes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.