SLP Cluster Manager, INSLP, India Security & Loss Prevention (Fulfillment & Operations)

Amazon Inc.; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Amazon India Security and Loss Prevention (INSLP) is seeking a seasoned SLP Cluster Manager to partner in developing and implementing a robust security program for India operations. You will manage risk, drive physical security performance, and ensure seamless operation of surveillance systems to safeguard the supply chain.

The role requires leading a 6–10 member team, coordinating with law enforcement and regulatory bodies, and applying Agile/Lean approaches for continuous improvement.

Qualifications

• Minimum 5+ years in security, loss prevention, asset protection, investigations, or law enforcement (or 2+ years at Amazon).
• 3+ years of people management experience.
• 3+ years implementing metric-based strategies using continuous improvement concepts.
• Bachelor's degree or equivalent, or 5+ years relevant experience.

Responsibilities

• Conduct risk assessments and frame mitigation measures.
• Drive physical security performance and ensure compliance.
• Oversee surveillance and access control systems.
• Analyze data to identify trends and root causes.
• Lead a team of 6–10 and develop talent.
• Coordinate crisis management and business continuity.
• Collaborate with law enforcement and regulatory agencies.

Skills

People management

Data analysis

Risk assessment

Crisis management

Agile/Lean

Education

Bachelor's degree or equivalent

Tools

MS Excel

MS Office Suite

Surveillance systems

Job description

SLP Cluster Manager, INSLP, India Security & Loss Prevention

Amazon India Security and Loss Prevention (INSLP) team is seeking highly skilled, motivated and passionate security professional who could partner in developing and implementing a world class security program for India operations network. Amazon is one of the most recognizable brand names and we fulfill millions of products each year to our loyal customers. We look forward to hire the brightest minds by offering them an environment in which they can relentlessly improve the shopping experience for our customers by creating innovative secure supply chain solutions.

Key job responsibilities

• Perform risk assessment and frame mitigation measures.
• Drive physical security performance and compliance
• Ensure optimum functioning of electronic surveillance devices in accordance with WWOS policy
• Posses ability to work on various tools & perform trend analysis using data mining and analytical skills.
• Ability to conduct detailed investigation within the policy framework, identify root cause & document management action plan for process formulation/ compliance/ improvement
• Engage effectively in people experience and performance.
• Ability to respond & implement crisis management plan to support business continuity
• Implement key liaison contacts in industry, law enforcement, government and regulatory agencies to maintain awareness of and provide tactical response to upcoming legislation, industry trends, external risks and new technologies related to operations.
• Report incidents to GSOC as per agreed escalation matrix.
• Possess the ability to deliver under ambiguous and strenuous situations.
• Deliver on projects or continuous improvement initiatives using Agile or lean methodologies.
• Possess complete understanding of surveillance, access control systems, etc.

A day in the life

• (i) Plan, organize, coordinate, implement or execute process or project.
• (ii) Take decisions in ambiguous/complex situations or crisis. Individual should be able to use expertise, logical thinking and judgment to determine next steps and keep right stakeholders informed.
• (iii) Write narratives, OP plans, strategic documents.
• (iv) Proficient in logically analyze data points, identify root cause, plan corrective actions or establish workflows
• (v) Managing a team of 6-10 people. People development, team development, performance management and coaching.

Basic Qualifications

• 5+ years of security service, loss prevention, asset protection, investigations, or law enforcement, or 2+ years of Amazon (Blue Badge/FTE) experience
• 3+ years of people management experience
• 3+ years of implementing metric-based strategies utilizing continuous improvement concepts experience
• Experience with MS Office Professional Suite and excellent working knowledge of MS Excel
• Bachelor's degree or equivalent, or 5+ years of relevant professional or military experience

Preferred Qualifications

• Experience in data collection for problem solving and root cause analysis
• Bachelor's degree or equivalent
• Experience in a people management role, leading teams and growing organizations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.