Site Reliability Engineering Manager

Apple; Hyderabad; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Apple is looking for a Site Reliability Engineering (SRE) Manager to lead and mentor a skilled engineering team. This role involves supporting scalable, resilient systems that power data analytics platforms and requires significant experience in cloud environments.

The ideal candidate will have a strong foundation in cloud-native services and incident management, along with programming skills in Python or Java. Join Apple to drive innovation and contribute to impactful projects while enjoying a culture of diversity and accessibility.

Qualifications

• 10+ years of experience in Site Reliability Engineering or related domain.
• 2+ years of direct people-management experience.
• Hands-on experience with applications in cloud or hybrid environments.

Responsibilities

• Provide technical leadership and guidance to the SRE team.
• Manage Infrastructure as Code and enhance engineering productivity.
• Actively participate in on-call rotations and resolve critical production issues.

Skills

Site Reliability Engineering

Cloud Infrastructure

Incident Management

Python

Java

Cloud-Native Services

Education

Bachelor’s degree or equivalent

Tools

Apache Spark

Kafka

Prometheus

Grafana

Job description

Summary

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

Description

We are seeking an experienced Site Reliability Engineering (SRE) Manager to support scalable and resilient distributed systems that power Apple's data pipelines and analytics platforms. Our Enterprise Data Warehouse landscape caters to a wide variety of real‑time, near real‑time and batch analytical solutions. These solutions are an integral part of business functions like Sales, Operations, Finance, AppleCare, Marketing and Internet Services, enabling business drivers to make critical decisions. We utilize proprietary and open source technologies such as Kafka, Spark, Iceberg, Airflow, and others to build these solutions. If you are passionate about addressing infrastructure challenges at scale, both on‑premises and in the cloud, and focused on optimizing scalable solutions by prioritizing ease of use and maintenance, you will discover exciting opportunities in AiDP.

As a hands‑on SRE Manager, you’ll lead by example—actively driving operational excellence, contributing to code, and ensuring system reliability. You will be deeply involved in incident response across complex, distributed data platforms designed to support data exploration, analytics, and reporting solutions. These platforms operate at the unique intersection of high data volume and hybrid infrastructure, spanning both cloud and on‑premise environments.

Responsibilities

• Lead by Example: Provide technical leadership and guidance to the SRE team by applying hands‑on skills and continuous learning. Build and mentor a world‑class engineering team that partners closely with platform teams to design scalable, reliable systems, while contributing actively to both platform and application code.
• Drive Automation for Data Platforms and Infrastructure: Manage Infrastructure as Code (IaC) and develop tooling to enhance engineering productivity. Lead initiatives for cost optimization and operational efficiency at scale.
• Incident Response and On‑Call Engagement: Actively participate in on‑call rotations and resolve critical production issues. Lead response efforts during major incidents and serve as the primary escalation point for complex problems.
• Drive Post‑Incident Analysis: Perform root cause investigations and ensure follow‑up with actionable post‑mortems and infrastructure hardening initiatives. Implement fixes—in code, infrastructure, or processes—to prevent recurrence.
• Active Collaboration with Cross‑Functional Teams: Partner closely with engineering teams to troubleshoot issues, deploy fixes, and enhance system reliability. Champion operational excellence through direct technical contributions.
• Establish Production Readiness Standards: Take ownership of Application Security, Disaster Recovery & Application Documentation to reflect the latest system architecture and configurations.

Minimum Qualifications

• 10+ years of experience in Site Reliability Engineering (SRE) or a related domain.
• 2+ years of direct people‑management experience, including leading, hiring, developing, and building engineering teams.
• Hands‑on experience supporting and maintaining applications in cloud or hybrid environments.
• Expertise in cloud‑native services, including ETL frameworks (e.g., Apache Spark, Flink) and messaging systems (e.g., Kafka).
• Strong knowledge of cloud infrastructure & services (e.g., AWS, GCP, Kubernetes).
• Experience with Observability tools (e.g., Prometheus, Grafana, CloudWatch).
• Programming experience in Python, Java, or Scala.
• Proven ability to lead incident response, perform root cause analysis, and drive system reliability improvements.
• Bachelor’s degree or equivalent.

Preferred Qualifications

• Hands‑on experience supporting enterprise data systems on distributed architectures.
• Exposure to data visualization tools such as Tableau, Business Objects, or ThoughtSpot, with experience supporting and troubleshooting related issues.
• Experience with modern & distributed databases such as Snowflake, Cassandra, SingleStore, or SAP HANA.
• Experience using Generative AI or automation tools for issue detection, alerting, or remediation.
• Solid understanding of system design, data structures, and incident management best practices.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace.

Role Number: 200615971-1052