Site Reliability Engineer (SRE) Cloud Platform

FIS; Pune District; On-site; INR 3,000,000 - 5,500,000; Full time

Job summary

FIS in Pune, India is seeking a Site Reliability Engineer (SRE) to help run, scale, and continuously improve the mission-critical Cloud business built around our Risk Management solution.

You will join a globally distributed SRE team working with Cloud Development to ensure services are reliable, observable, secure, and operated at scale. This role sits at the intersection of software engineering, cloud infrastructure, and operations.

Qualifications

• H hands-on AWS experience in production environments.
• Practical Kubernetes (EKS) and Docker experience.
• Experience with Terraform, Harness and Ansible.
• Familiarity with CloudWatch, metrics and alerts.
• Operational understanding of SQL Server and distributed systems.
• Strong troubleshooting across infra, platform, and app.
• Excellent cross-team communication and collaboration.
• Client-centric ownership mindset to own problems end-to-end.

Responsibilities

• Ensure reliability, availability, performance, and scalability of cloud services.
• Design for operability and resilience with Cloud Development teams.
• Manage infrastructure using IaC: Terraform and Ansible.
• Run and improve CI/CD pipelines and deployment processes (Harness).
• Design and maintain monitoring and observability (CloudWatch).
• Reduce toil through automation of deployments, upgrades, onboarding, incidents.
• Participate in incident handling and post-incident reviews.
• Contribute to runbooks and reusable patterns across the SRE team.

Skills

AWS

Kubernetes (EKS)

Docker

Terraform

Ansible

CI/CD

Monitoring

SQL Server

Troubleshooting

Communication

Tools

Terraform

Harness

Ansible

CloudWatch

Job description

About the role

We are looking for a Site Reliability Engineer (SRE) to help us run, scale, and continuously improve the mission-critical Cloud business built around our successful Risk Management solution. You will be part of an agile, product-aligned and globally distributed SRE team, working hand in hand with our Cloud Development organization to ensure our services are reliable, observable, secure, and operated at scale.

This role sits at the intersection of software engineering, cloud infrastructure, and operations.

If you enjoy solving complex technical problems, automating everything that can be automated, and taking responsibility for how systems behave in production, this role is for you.

What youll work on

• Ensuring and continuously improving the reliability, availability, performance, and scalability of our cloud services
• Working closely with Cloud Development teams to design for operability, reliability, and resilience
• Managing infrastructure using Infrastructure as Code (Terraform, Ansible)
• Running and improving CI/CD pipelines and deployment processes (Harness)
• Designing and maintaining monitoring, alerting, and observability (CloudWatch and related tools)
• Reducing operational toil through automation (deployments, upgrades, onboarding, incident response)
• Participating in incident handling and post-incident reviews, turning learnings into concrete improvements
• Contributing to standards, runbooks, and reusable patterns used across the global SRE team

What were looking for

• Hands-on experience with AWS in real production environments
• Practical experience with Kubernetes (EKS) and Docker
• Experience with Terraform, Harness and Ansible (or similar tooling)
• Familiarity with monitoring and logging concepts (CloudWatch, metrics, alerts)
• Good understanding of distributed systems and database technology (ideally Microsoft SQL Server) from an operational standpoint
• Solid troubleshooting skills across infrastructure, platform, and application layers
• Excellent communication skills and the ability to collaborate across teams and geographies
• A client-centric, can-do, ownership mindset with a desire to own problems end to end

Nice to have

• Previous experience in an SRE, DevOps, or production engineering role
• Knowledge of security and identity topics (IAM, networking, certificates, SSO)
• Exposure to financial systems or other high-reliability environments

What we offer

• Work on a long-lived, complex product with real engineering challenges
• A stable, skilled and fun team and long-term ownership, not short-term projects
• Collaboration with highly skilled global teams (Belgrade, Zurich, North America, and beyond)
• Time for learning, certifications, and skill development
• A culture that values engineering quality over firefighting
• Social events and team gatherings
• Competitive local compensation and benefits

Privacy Statement

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Sourcing Model

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