Site Reliability Engineer

Sonata Software; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Sonata Software is seeking a Site Reliability Engineer to enhance reliability, observability and service availability for AWS-hosted systems. You will drive incident response, RCA analyses and automated improvements across production environments.

The role emphasizes hands-on delivery of monitoring dashboards, metrics, and proactive capacity planning, collaborating with DevOps and operations teams to strengthen resilience.

Qualifications

• Hands-on delivery experience aligned to the stated experience range and role scope.
• Experience with cloud-based systems, monitoring and incident handling.
• AWS certifications or plans are a plus.

Responsibilities

• Monitor application and infrastructure availability, performance and reliability.
• Build dashboards, alerts and service health metrics.
• Support incidents, RCA and corrective action tracking.
• Automate operational and reliability improvement tasks.
• Partner with DevOps, application and operations teams to improve resilience.

Skills

CloudWatch

AWS X-Ray

Logs and metrics

Incident response

RCA

Automation

Education

B.E./B.Tech./M.Tech./MCA or equivalent

Job description

Site Reliability Engineer (SRE)

ole Summary

The Site Reliability Engineer will improve reliability, observability, service availability, incident response and root cause analysis for AWS-hosted systems.

Required Primary Skills

• CloudWatch
• X-Ray
• Logs and metrics
• Incident response
• RCA
• Automation

Secondary Skills

• DevOps basics
• Scripting
• Capacity and performance
• Containers
• Operational reporting

Technical Skills

• Amazon CloudWatch, AWS X-Ray, logs, metrics and dashboarding
• Incident management, RCA and problem management practices
• Scripting and automation using Python, shell or related tools
• Availability, resilience, performance and capacity concepts

Key Responsibilities

• Monitor application and infrastructure availability, performance and reliability.
• Build dashboards, alerts and service health metrics.
• Support incidents, RCA and corrective action tracking.
• Automate operational and reliability improvement tasks.
• Partner with DevOps, application and operations teams to improve resilience.

Preferred Certifications

• AWS Certified SysOps Administrator - Associate
• AWS Certified DevOps Engineer - Professional
• AWS Certified Solutions Architect - Associate

Expected Deliverables

• Monitoring dashboards and alert rules
• Incident and RCA reports
• Reliability improvement backlog
• Operational automation scripts

Qualification

• B.E. / B.Tech / M.Tech / MCA or equivalent degree in Computer Science, Information Technology, Engineering or related discipline.
• Hands-on delivery experience aligned to the stated experience range and role scope.

Good to have

• AWS certification or active AWS certification plan.
• Experience in reusable assets, accelerators, cloud competency building, customer workshops or proposal support.