Site Reliability Engineer

NatWest Group; Chennai District; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A prominent financial institution is seeking a Site Reliability Engineer to support the performance and reliability of its services. The candidate should have at least five years of experience in a related role and possess strong skills in scripting, cloud platforms, and automation tools. You'll work closely with stakeholders to ensure system health, implement improvements, and respond to incidents. This position offers opportunities for professional development and innovation within a collaborative team environment.

Qualifications

• At least five years of experience in a Site Reliability Engineer or DevOps role.
• Financial services knowledge and ability to identify business impact.
• Experience using a data-driven approach to decision making.

Responsibilities

• Support the improvement of non-functional and operational characteristics.
• Accountable for the day-to-day health of production environments.
• Provide structure and support to release processes.

Skills

Python

Bash

AWS

Azure

Google Cloud

Docker

Kubernetes

Ansible

Terraform

Chef

Automation

Configuration Management

Communication Skills

Job description

Join us as a Site Reliability Engineer

• In this key role, you’ll support the improvement of non‑functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
• We're offering this role at associate level

What you'll do

As our Site Reliability Engineer, you’ll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You’ll proactively contribute new ideas and innovations to meet short‑term and longer‑term goals whilst at the same time balancing and managing risk.

You’ll also be accountable for the day‑to‑day health of both production and non‑production environments, responding to incidents as required.

A typical day will involve:

• Providing structure and supporting release processes, suggesting and making improvements where possible
• Supporting the clear communication and frequent update of incident status to other teams and customers
• Providing technical expertise and input to establish the risk tolerance of products and services
• Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health

The skills you'll need

We’re looking for someone with at least five years of experience as a Site Reliability Engineer or in a DevOps role. You’ll need experience of using a data‑driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.

You’ll also need:

• Good knowledge and experience in scripting and programming languages such as Python and Bash
• Experience with cloud platforms such as AWS, Azure, Google Cloud and containerization technologies like Docker and Kubernetes
• Strong experience with automation and configuration management tools such as Ansible, Terraform, and Chef
• Strong knowledge of deploy and release services, automation, and troubleshooting
• Strong communication skills with the ability to proactively engage with a wide range of stakeholders