Site Reliability Engineer

Sabre Corporation; Bengaluru; On-site; INR 2,600,000 - 4,000,000; Full time

Job summary

Sabre Corporation in Bengaluru, India seeks a Site Reliability Engineer to support the PNR SRE team. The role focuses on stability, reliability, automated delivery, and customer experience across Sabre Reservations services.

You will handle on-call shifts, investigate incidents, build monitoring in GCP, and work with global partners to reduce toil and improve CI/CD practices.

Qualifications

• GCP knowledge and hands-on tooling.
• Strong analysis, debugging, and problem-solving skills.
• Excellent collaboration and communication in cross-functional teams.
• Experience with CI/CD concepts and Jenkins.
• Hands-on container orchestration with Docker and Kubernetes.
• Proficient in Linux/UNIX, scripting (shell), and networking.
• Experience with monitoring/observability tools (Prometheus, Grafana, DataDog, AppDynamics).

Responsibilities

• Provide on-call support (8–12 hour shifts) and respond to alerts.
• Lead incident bridges and investigate severe issues affecting customers.
• Review and validate changes to ensure stability and reduce risk.
• Build alerting and monitoring for services in GCP and other tools.
• Support CI/CD pipelines and prod-ready infrastructure.
• Mentor teams and support KTLO tasks including capacity and cost optimization.
• Assist development partners with infrastructure deployments.

Skills

Google Cloud Platform

CI/CD concepts

Docker

Kubernetes

Jenkins

Linux/UNIX

Terraform

Monitoring tools

Incident management

English communication

Tools

Docker

Kubernetes

Prometheus

Grafana

DataDog

AppDynamics

Terraform

Job description

## Site Reliability EngineerApplylocations: Bengaluru, Karnataka, Indiatime type: Full timeposted on: Posted Todayjob requisition id: JR108421**Powering the agentic revolution in travel.** Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.Sabre is seeking a talented Site Reliability Engineer to support the PNR SRE Team in Bangalore. This team supports the operations of the "Reservations" suite of products at Sabre and is globally distributed across US, Poland and India. We are looking for a team member to join this team and be focused on ensuring the stability and reliability of the services, automated delivery, increasing velocity of releases, and working with us on incorporating best practices, high quality and ensuring overall great customer experience for Sabre customers. The team member must practice SRE principles and should strive to reduce toil and treat reliability as a feature. This role will report to the team manager. Role and Responsibilities:* Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed.* Participate on incident bridges and lead investigation of severe issues affecting customer experience.* Review, execute, validate and monitor changes to ensure stability and risk are addressed* Build alerting and monitoring solutions for new or existing services in GCP, and other observability tools.* Continuously improve reliability by engaging in SRE practices such as blameless postmortems, building SLIs for CUJs, reducing toil and increasing automation.* Support development partners with infrastructure deployments, ci-cd pipelines, and other non-functional requirements to be prod-ready* Take ownership of services, addressing risks, and keeping up with other KTLO tasks including managing infrastructure currency, PCI audits, capacity monitoring, and cost optimization.* Provides technical mentorship and cultural/competency-based guidance to teams.Qualifications and Education Requirements:* Google Cloud Platform knowledge* Analysis, debugging and troubleshooting skills, persistence in problem solving* Good collaboration within the team and with teams up and across the organization* Understanding of CI/CD concepts* Familiarity with Jenkins* Understanding of container orchestration technologies (Docker, Kubernetes)* Linux/UNIX knowledge, Terraform, shell scripting, networking* Familiarity with monitoring and alerting tools: AppDynamics, Google Cloud ops, Data dog, Prometheus, Grafana, Elastic search* Experience with Change Management process* Very good written and verbal English communication skills* Willingness to learn* Self-disciplined and commitment oriented**NICE TO HAVE SKILLS:*** Understanding of databases (relational, Oracle, Couchbase, Datastore, Spanner)* Java development experience* Experience with Sabre Change Management process, Service Now, runbooks* Google SRE knowledgeWe will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.