Servicenow - HRSD

Tata Consultancy Services; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Tata Consultancy Services, located in Bengaluru, is seeking candidates with over 6 years of experience in ServiceNow HR Service Delivery applications. The ideal candidate should be certified in ServiceNow Administration and HRSD.

Responsibilities include developing and customizing various HR service applications, integrating with HRIS systems, and demonstrating effective communication skills to collaborate with both technical and non-technical audiences.

Qualifications

• 6+ years of relevant experience in ServiceNow HR Service Delivery applications.
• Effective communication with technical and non-technical teams.
• Experience in Agile/Scrum methodology required.

Skills

ServiceNow HR Service Delivery

HR Case Management

Integration with HRSM/HRIS (Workday, SAP SuccessFactors)

Agile/Scrum methodology

Unit testing and system integration testing

Effective communication skills

Education

ServiceNow Certified Systems Administrator

Certified Implementation Specialist in HRSD

Job description

Overview

LOCATION: PUNE/MUMBAI /BANGALORE/CHENNAI

EXP : 6+ YRS RELEVANT ONLY

NP : IMMEDIATE JOINERS

JD

Technical Competency

• Experience in development and customization of the ServiceNow HR Service Delivery[Employee Service Management] applications, including:
• HR Case Management
• HR Knowledge Management
• Employee Service Center (Portal)
• Enterprise Onboarding and Transitions (Lifecycle Events)
• Employee Document Management
• Performance Analytics for HR
• Integration experience with HRSM/HRIS system (Workday, SAP SuccessFactors)
• Integration experience with directories, such as Active Directory using methods such as LDAPs
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards and HRSD processes
• Knowledge of software development lifecycle (SDLC)

Behavioral competency

• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratevily
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)