ServiceNow Developer

VOIS; Maharashtra; On-site; INR 800,000 - 1,500,000; Full time

Benefits offered by this job

Opportunity to lead impactful projects

Collaborative environment

Continuous learning and innovation

Job summary

VOIS is seeking a highly skilled ServiceNow Developer to lead the implementation and maintenance of the ServiceNow platform. This role is based in Pune or Bangalore and requires a minimum of 5 years of relevant experience. The successful candidate will be responsible for designing solutions, managing integrations, and ensuring platform stability.

The role involves collaboration with cross-functional teams, enhancing Service Portals, and maintaining compliance with best practices. Opportunities for continuous learning and mentoring within a tech-driven environment are provided.

Qualifications

• Minimum of 5 years of experience in ServiceNow development and administration.
• Familiar with Service Portal development and customisation.
• Experienced in implementing complex integrations using web services.

Responsibilities

• Lead end-to-end development of ServiceNow applications.
• Design and enhance Service Portals.
• Implement and manage complex third-party integrations.

Skills

ServiceNow development

Client and server-side scripting (JavaScript)

Agile methodologies

Problem-solving skills

Education

ServiceNow CSA certification

Micro certification in Service Portal

Job description

About This Role

We are seeking a highly skilled ServiceNow Developer to lead the implementation, development, and maintenance of the ServiceNow platform at VOIS. This role is based in Pune or Bangalore and requires a minimum of 5 years of experience in ServiceNow development and administration. The individual will be responsible for designing scalable solutions, managing integrations, and ensuring platform stability. A strong understanding of business logic, agile methodologies, and collaboration with cross‑functional teams is essential to succeed in this role.

What You Will Do

• End‑to‑end development of ServiceNow applications, modules, and customisations
• Design and enhance Service Portals to ensure full coverage of platform features
• Implement and manage complex third‑party integrations using web services and plugins
• Maintain and optimise CMDB and Asset Management processes
• Facilitate agile ceremonies including daily stand‑ups and sprint planning
• Align developed code with business logic and complex implementation requirements
• Create and maintain documentation for development and compliance purposes
• Collaborate with developers, administrators, and analysts to ensure seamless testing and communication
• Ensure adherence to best practices, standards, and security protocols
• Provide training and share knowledge on ATF scripting and testing methodologies
• Stay updated with the latest ServiceNow developments and recommend improvements

Who You Are

• ServiceNow professional with at least 5 years of experience in development and administration
• Proficient in Service Portal development and customisation
• Experienced in implementing complex integrations using web services and plugins
• Skilled in client and server‑side scripting, including JavaScript
• Familiar with SCDL workflows and agile methodologies
• Critical thinker with strong problem‑solving and time‑management skills
• Effective communicator with experience in team leadership
• Preferably certified with ServiceNow CSA and Micro certification in Service Portal

What’s In It For You

• Opportunity to lead impactful ServiceNow projects in a global organisation
• Exposure to advanced integration technologies and agile practices
• A collaborative environment that values continuous learning and innovation
• Chance to mentor and grow within a dynamic, tech‑driven team

What Skills You Will Learn

• Advanced scripting and automation techniques within ServiceNow
• Best practices in agile development and continuous improvement
• Enhanced collaboration and stakeholder engagement strategies
• Exposure to integration technologies
• Leadership and mentoring capabilities

Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio‑economic background.