Service Technical Manager

Wabtec; Saharanpur; On-site; INR 1,500,000 - 3,500,000; Full time

Job summary

Wabtec in Uttar Pradish is seeking a Services Technical Manager to lead warranty support and maintenance activities for 4500 HP and 6000 HP locomotives. You will guide technicians and cross-functional teams, manage technical warranty investigations, and ensure safety and compliance across the shed.

The role requires 12+ years in locomotive maintenance, strong analytic skills, and the ability to plan and execute complex repair strategies, while interfacing with customers and engineering teams.

Qualifications

• Bachelor's in Engineering with 12+ years applicable operations experience in maintenance of Locomotives, and/or transportation/rolling stock equipment.
• Willingness to work in 24x7 operations - different shifts, various days.
• Experience/exposure to IT tools for the purposes of planning and executing work.
• Ability lead teams in a shop environment.

Responsibilities

• Elevate all non-compliances of all work scopes to appropriate authority as defined.
• Ensure all work performed follow laid down EHS policies and practices
• Comply with local regulations and local customer safety policies in the shed
• Conduct in-depth technical analysis of recurring failure modes
• Develop and implement technical repair strategies
• Interface between field service teams, engineering, and customers
• Manage complex technical warranty investigations
• Prepare detailed technical reports and recommendations
• Coordinate warranty repair protocols and technical documentation
• Support root cause analysis for critical locomotive system failures
• Develop technical training materials for warranty assessment

Skills

Leadership

Maintenance planning

Technical analysis

Team coordination

Education

Bachelor's in Engineering

Tools

IT planning tools

Job description

Job Title

Services Technical Manager

Job Summary

Role Summary: Provide leadership and technical guidance to Technicians and other teams engaged in maintenance warranty support at Roza , Uttar pradesh of 4500 HP and 6000 HP locomotives. The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels. Responsible for managing technical aspects of warranty claims, service diagnostics, and technical resolution for locomotive products, ensuring high-quality customer support and minimizing warranty-related costs.

Responsibilities

• The Maintenance Manager will elevate all non-compliances of all work scopes to appropriate authority as defined.
• Ensure all work performed follow laid down EHS policies and practices
• Responsible for compliance with local regulations and specific local customer safety policies in the entire shed.
• Conduct in-depth technical analysis of recurring failure modes
• Develop and implement technical repair strategies
• Interface between field service teams, engineering, and customers
• Manage complex technical warranty investigations
• Prepare detailed technical reports and recommendations
• Coordinate warranty repair protocols and technical documentation
• Support root cause analysis for critical locomotive system failures
• Develop technical training materials for warranty assessment

Minimum Qualifications

• Bachelors in Engineering with 12+ years applicable operations experience in maintenance of Locomotives, and/or transportation/rolling stock equipment.
• Willingness to work in 24x7 operations - different shifts, various days.
• Experience/exposure to IT tools for the purposes of planning and executing work.
• Ability lead teams in a shop environment.