Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)

Schindler Group; Pune District; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading technology firm in Pune is seeking a Service Engineer to manage service routes, perform repairs, and ensure customer satisfaction. Candidates should have a Diploma in Engineering and experience in the E&E industry. Responsibilities include timely response to callbacks and diligent reporting. Join us to enhance quality of life through innovative service in a diverse and inclusive environment.

Benefits

Support for skill development

Diverse and inclusive culture

Opportunities for career growth

Qualifications

• Expertise Desired: experience as Technician in E&E industry for at least four years (ITI) and two years for Diploma holder.

Responsibilities

• Organize time to complete assigned service visits and maximize equipment safety.
• Respond to all call backs promptly and be available for coverage during work hours.
• Perform all service, repairs, and small modernizations per Schindler standards.
• Keep customers informed regarding equipment condition and repairs.
• Complete all required data inputs diligently in Field Link.

Skills

Customer oriented behavior

Communication Skills

Knowledge in electronics

Knowledge in electricity

Knowledge in mechanics

Knowledge in hydraulics

Education

Diploma in Engineering (Electrical or Electronics)

Job description

Location: Pune,Maharashtra,India
Job ID: 84465

We Elevate… Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in fact one of the fastest growing market now globally.

Join us as a

Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)

Your main responsibilities

Key responsibilities include:

• Take responsibility for the assigned service route and organize his time to complete the assigned visits and the specific tasks within each visit in order to maximize the safety and reliability of the equipment.
• Respond to all call backs that are assigned in a timely manner and be available for call back coverage during regular work hours, nights, weekends and holidays.
• Perform all service, repairs and small modernizations according to the Schindler standards, including safety policies.
• Keep the customer informed regarding the condition of his equipment, preventive and corrective repairs and discretionary repairs or modernizations.
• Complete all required data inputs in a diligent and honest fashion; these include time reporting, parts usage, call back reporting, maintenance performance and repair and modernization work reports in Field Link.

What you bring

For the Customer Engineer position, Schindler seeks people with:

• Expertise Desired experience as Technician in E&E industry for at least four years (ITI) and two years for Diploma holder.
• Knowledge and Skills Desired knowledge in electronics, electricity, mechanics and hydraulics.
• Customer oriented behavior, Communication Skills Education Diploma in Engineering (Electrical or Electronics)

What’s in it for you?

• Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.