Service Desk Support

Allime Tech Solutions; Bengaluru Urban; On-site; INR 350,000 - 500,000; Full time

Job summary

Allime Tech Solutions is seeking a Service Desk Support professional in Bangalore. The role requires 3+ years of experience in IT helpdesk and strong communication skills to assist end-users and resolve technical issues.

You will handle incident tickets, provide frontline support, and coordinate with the IT team to ensure timely resolution. A 60-day notice period is typical for transition and you should be based in Bangalore.

Qualifications

• 3+ years of experience in service desk or IT helpdesk.
• Strong communication skills.
• Ability to work in Bangalore.

Responsibilities

• Handle incident tickets and service requests.
• Provide first-line technical support to end-users.
• Coordinate with IT teams to resolve issues and escalate when needed.

Skills

Customer support

Troubleshooting

Tools

ITSM

Ticketing system

Job description

Job Title

Service Desk Support

Experience

3+ Years

Qualification

Any

Notice Period

60 Days

Location

Bangalore

About Us

At Allime Tech Solutions, we believe in empowering innovation through technology. Our mission is to connect talent with opportunity, creating a future where everyone can thrive. Driven by integrity and excellence, we are committed to providing tailored solutions for our clients.