Senior Vice President, Client Services, India

WPP Media; Mumbai; On-site; INR 9,000,000 - 13,000,000; Full time

Job summary

WPP Media in Mumbai is seeking a Senior Vice President, Client Services to lead a portfolio of client accounts and drive revenue growth with end-to-end business management and senior client leadership.

The role requires strategic planning, team leadership across media, digital and integrated marketing, and strong stakeholder management to deliver delivery excellence and client satisfaction.

Qualifications

• Proven track record in client leadership, P&L management and business growth.
• Experience working with large agency networks.
• Strong strategic thinking, people leadership, and stakeholder management skills.

Responsibilities

• Act as the senior point of contact for the client, building strong C-suite and marketing leadership relationships.
• Lead annual media and communication strategy, AOP planning, and long-term brand roadmap.
• Provide strategic counsel on brand growth, market share, media innovation, and ROI.
• Lead and mentor a cross-functional team across media planning, buying, digital, content, and analytics.
• Build high-performing teams, succession plans, and talent capability for marketing needs.
• Ensure strong collaboration across internal agency units and group companies.
• Oversee integrated campaign execution across TV, digital, print, OOH, e-commerce and emerging platforms.
• Ensure timely delivery, quality output, and adherence to client KPIs and SLAs.
• Champion data-led decision-making, performance marketing, and effectiveness measurement.
• Partner with publishers, platforms and vendors to bring innovation and efficiency to the client.
• Stay updated on Market trends, consumer behaviour, media innovations, and competitive landscape.
• Represent the agency in senior client forums and industry discussions.

Skills

Client leadership

P&L management

Stakeholder management

Strategic thinking

People leadership

Job description

Senior Vice President, Client Services, India

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

We are looking for a Senior Vice President, Client Services, India to lead a portfolio of multiple client accounts and drive overall business performance.The role will be responsible for end-to-end business management, senior client leadership, strategic planning, team management and revenue growth.The Senior Vice President, Client Services will act as the primary client partner and ensure delivery excellence across media, digital and integrated marketing solutions, while strengthening client relationships and building high performing teams across the portfolio.

The Senior Vice President, Client Services will act as the primary client partner and ensure delivery excellence across media, digital and integrated marketing solutions, while strengthening client relationships and building high performing teams across the portfolio.

Key Responsibilities

Client Leadership & Strategy

• Act as the senior point of contact for the client, building strong C-suite and marketing leadership relationships
• Lead annual media and communication strategy, AOP planning, and long-term brand roadmap
• Provide strategic counsel on brand growth, market share, media innovation, and ROI

Team Leadership

• Lead and mentor a cross-functional team across media planning, buying, digital, content, and analytics
• Build high-performing teams, succession plans, and talent capability for marketing needs
• Ensure strong collaboration across internal agency units and group companies

Campaign Execution & Delivery

• Oversee integrated campaign execution across TV, digital, print, OOH, e-commerce and emerging platforms
• Ensure timely delivery, quality output, and adherence to client KPIs and SLAs
• Champion data-led decision-making, performance marketing, and effectiveness measurement

Stakeholder & Market Engagement

• Partner with publishers, platforms and vendors to bring innovation and efficiency to the client
• Stay updated on Market trends, consumer behaviour, media innovations, and competitive landscape
• Represent the agency in senior client forums and industry discussions

Desired Profile

• Proven track record in client leadership, P&L management and business growth
• Experience working with large agency networks
• Strong strategic thinking, people leadership, and stakeholder management skills

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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Demographic Questions (APAC)

At WPP Media we are committed to building a business and culture that is inclusive, and we believe that having a workforce that represents the society we live in is key to our success.

As part of this commitment, we have created this voluntary survey to include the collection and analysis of diversity data across our recruitment.

The following questions do not form part of your application, are completely optional and are not shared with our hiring teams, but we would be grateful if you would complete them to help us monitor fairness and equality across our recruitment process.

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