Senior Territory Service Representative- Panjim

Blue Dart; Panaji; On-site; INR 600,000 - 900,000; Full time

Job summary

Blue Dart, part of the DHL Group, seeks a Senior Territory Service Representative (Senior TSR) in Operations. The position reports to the Inbound/Outbound Shift In-charge as applicable and involves strategic field-based service delivery across a branch/service centre setup. Travel about 25% is required.

Location is branch/service centre-based and location-agnostic within India. The role emphasizes reliability, service excellence, and leadership within the territory service team to ensure timely,

Job description

Senior Territory Service Representative – Operations

Function: Operations

Reports To: Inbound Shift In-charge / Outbound Shift In-charge (as applicable)

Location: Branch / Service Centre (Location Agnostic)

Travel Required: 25%

About DHL Blue Dart Express India

Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004. Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.

If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.

Position Overview

The Senior Territory Service Representative (Senior TSR) – Operations