Senior Technical Program Management [T500-30280]

Albertsons Companies India; Bengaluru; On-site; INR 4,000,000 - 6,200,000; Full time

Job summary

Albertsons Companies India seeks a Senior Technical Program Manager – AI to lead complex AI-first enterprise programs, coordinating cross-functional teams and executive partners. You will drive end-to-end AI delivery from use-case prioritization to production deployment, manage budgets and risks, and ensure responsible AI with regulatory compliance.

Strong PMO background, Jira/Confluence/MS Project expertise, and a proven track record influencing SLT will help you thrive in a fast-paced matrix

Qualifications

• PMO experience in enterprise settings.
• Extensive global offshore/onshore experience; Jira, Confluence, MS Project, Excel; using AI tools for PM.
• Strong documentation and knowledge-management practices.
• AI First transformation and adoption with evidenced results.
• End-to-end AI delivery with prioritization, experimentation, production, scaling.

Responsibilities

• End-to-end AI delivery from use-case prioritization to production deployment and scaling.
• Lead multiple complex programs with plan, progress tracking, and executive-level reporting.
• Define and track adoption, productivity, and business value with measurable outcomes.
• Engage SLT and enterprise stakeholders; present recommendations and status.
• Plan, budget, resources, and risk for programs; drive responsible AI and compliance.
• Mentor TPMs and promote best practices across the organization.

Skills

PMO experience

Jira

Confluence

Microsoft Project

Excel

AI First / AI tooling

Agile delivery

Documentation & knowledge management

Education

Bachelor’s degree

Tools

AI tools for PM

Job description

As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.

We build and shape technology solutions that solve customers’ problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.

Our success is built on a one-team approach, driven by the desire to understand and enhance the customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.

About Albertsons Companies India:

At Albertsons Companies India, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day.

At the Albertsons Companies India, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons Companies India associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.

Senior Technical Program Manager – AI

Position Summary:

The Technical Program Manager should have a background leading and managing complex enterprise technical programs with cross-functional technical and business teams. The role interfaces with executive leadership and key business partners, identifies and mitigates risks, and ensures regulatory compliance. Candidates must have personally led enterprise AI-first transformation / AI enablement and adoption with proven, evidenced results, from prioritization and experimentation through production, scaling, and continuous improvement.

Key Responsibilities:

• End-to-end AI delivery: Lead AI initiatives from use-case prioritization and experimentation through production deployment, scaling, ways of working, continuous improvement, change management including and not limited to driving AI Upskilling efforts etc.
• Program leadership & delivery: Lead and manage multiple complex programs with urgency; develop plans, track progress, set clear accountability and timelines, and lead ad hoc special projects for the leadership team. Apply Agile and other fit-for-purpose delivery approaches as appropriate.
• Measurable outcomes: Define and track outcomes such as adoption, productivity or cycle-time improvement, quality, risk reduction, and realized business value; use evidence to communicate impact.
• Executive & enterprise stakeholder engagement: T09 – interface with executive-level management for support, status, and issues; T10 – serve as a core spokesperson, highly influential with senior and executive leaders & cross-functional teams. Both levels develop recommendations and presentations for SLT leadership.
• Strategy and change: T09 – anticipate challenges, recommend new processes, standards, or operational plans, and contribute to functional strategy. T10 – Proactively identify and solve the most complex problems impacting business management and direction, with broad latitude to apply judgment and discretion.
• Influence and conflict resolution: Provide thought leadership to SLT leadership; align stakeholders without direct authority; resolve cross-team conflicts on priorities, dependencies, and resources; influence senior and executive leaders on short- and long-term issues.
• Planning and financial ownership: Own program planning, budget, resource and financial planning, tracking, reporting, and risk assessment.
• Responsible AI and operational readiness: Partner with relevant teams to address responsible AI, privacy, security, regulatory compliance, model evaluation, and production monitoring.
• Best practices and people: T09 – adopt existing Program Management best practices. T10 – identify and develop them, facilitate continuous improvement and cross-organization events. Both levels mentor, develop, and train TPMs and comply with regulatory directives.

Qualifications – Must Have:

• PMO - Strong experience working with or within a PMO
• Significant global offshore/onshore experience; Jira, Confluence, Microsoft Project, Excel, or other PM tools , using AI tools for effective & efficient Program Management; lead ambiguous, complex situations to measurable plans; facilitate continuous improvement and cross-organization events; collaborate in a matrix/virtual environment; experience with external vendors management
• Strong Documentation and knowledge management best practices
• AI First (required, both levels) Personally led enterprise AI-first transformation / AI enablement and adoption in a current or previous company, with evidenced results
• AI delivery and approaches - End-to-end AI delivery from use-case prioritization and experimentation through production deployment, scaling, and continuous improvement; experience with Agile and other suitable delivery approaches
• Also required at both levels Enterprise transformation experience; influence without authority; cross-team conflict resolution; demonstrated strategic influence at SLT / executive level. Contribution, planning, or support roles alone do not meet the AI First requirement. Well-organized, detail-oriented, strong communicator, thrives in a fast-paced environment.

Education:

Bachelor’s degree, specialized training, or relevant professional qualification.

Competencies: Program management (planning, budget, resource and financial planning, risk); communication and cross-functional leadership; mentoring TPMs; compassionate, inclusive, learning-focused, strategic thinking, customer focus, and consistent delivery of results with tangible metrics. Learning-focused, finding ways to improve in their field and using positive constructive feedback to grow personally and professionally.

Preferred:

Hands-on use of AI tools for program management is a plus.