Senior Technical Instructor

Kong; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Kong is seeking a technical instructor to deliver both in-person and virtual training worldwide from Bengaluru. You will join a fast-paced startup education team creating and delivering online and instructor-led training for Kong customers and partners.

You will work with engineers, solutions architects, and operations personnel, developing curricula and training materials while staying current with relevant technology. Travel to customer and Kong locations may be required.

Qualifications

• 5+ years developing curriculum for technical or software training courses including instructor‑led materials, self‑paced e‑learning modules, and job aids.

Responsibilities

• Deliver in-person and virtual instructor-led training to engineers, solutions architects, managers and operations personnel.
• Develop and optimize curricula and training materials to support internal and external training needs.
• Analyze customer training requirements and tailor sessions accordingly.
• Manage training sessions, address issues, and keep learners on track.
• Maintain current knowledge of relevant technology as assigned.

Skills

Curriculum development

API governance

Linux & cloud tooling

Agile work style

Communication

Collaboration

Time management

Tools

Cloud tooling

Content management system

Job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About The Role

The technical instructor will be responsible for classroom and virtual delivery of Kong technical training. You will be working at a hectic and fast-paced startup as a member of the education team. This team is responsible for creating and delivering both online and instructor‑led training to Kong customers and partners.

Above all, you’ll be acting as a stellar teammate for the rest of Kong.

What You’ll Do

• Working with a diverse team of people from all over the world
• Deliver in‑person and virtual instructor‑led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel
• Managing training sessions, addressing any issues that arise and keeping learners on track
• Developing and optimizing curricula and associated training materials to support our internal and external training needs
• Analyzing customer training requirements
• Maintaining current knowledge of relevant technology as assigned

What You’ll Bring

• Show passion and determination about technology
• Enjoy working with others and collaborating
• Self‑awareness and strong communication skills are a must
• Thrive in an agile work environment that requires flexibility and self‑direction
• Excellent organization, time management, and attention to detail
• Proven ability to meet deadlines and prioritize multiple projects and deliverables
• Prior experience in API management preferred
• Proficient in Linux environments including Cloud and Development tooling
• 5+ years developing curriculum for technical or software training courses including instructor‑led materials, self‑paced e‑learning modules, and job aids
• Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience
• Experience working with a content management system, knowledge base, and/or online reference for learning
• Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non‑technical stakeholders
• Ability to travel to customer and Kong locations as‑needed

About Kong

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.