Senior Technical Consultant - Revenue/Fins/Communications/Health Cloud

611 salesforce.com India Private Limited; Bengaluru; Presencial; INR 1.800.000 - 3.000.000; Jornada completa

Descripción de la vacante

Salesforce, Inc. seeks a Senior Technical Consultant to lead a work stream focused on Revenue Cloud, Communications Cloud, Financial Cloud, or Health Cloud. You will design solutions, guide builds, and present options to enterprise customers, while managing risk and ensuring successful delivery.

You will mentor teammates, align with Salesforce best practices, and advance AI-enabled delivery using tools like Agentforce, Cursor, and Claude to accelerate outcomes across large-scale implementations.

Formación

• 2+ years hands-on Salesforce delivery in Revenue Cloud, Financial Cloud, Health Cloud, or Communications Cloud.
• 7+ years as Lead Developer in solution design in a mid to large-sized org.
• Bachelor's degree in Computer Science, Software Engineering, Business, or related field.
• Experience with enterprise architecture - integration technologies, SSO and master data management.
• Experience with Waterfall and/or Agile implementation methodologies.
• Proven ability to analyze, design and optimize business processes via technology.

Responsabilidades

• Lead the technical design and delivery of a work stream within your domain.
• Drive application and technical design documents that follow Salesforce best practices and fit the customer's landscape.
• Guide the team on integration, environment management, testing and platform standards.
• Troubleshoot critical implementation issues through to resolution.
• Manage customer expectations and negotiate solutions with the customer and third-party partners.
• Mentor junior teammates and contribute to the growth of the Services Practice.
• Up-skill on AI Fluency and AI-native delivery, using AI tools and developer assistants (e.g. Agentforce Vibes, Cursor, Claude).

Conocimientos

Lead Developer

Salesforce Delivery

Enterprise Architecture

Agile / Waterfall

Communication

Educación

Bachelor's degree in CS/SE/Business

Herramientas

Agentforce Vibes

Cursor

Claude

Descripción del empleo

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword – it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

We are looking for Senior Technical Consultants with strong domain depth in Revenue Cloud or Comms or Fins or Health. Depth in one of the four is what we require. You will lead a work stream in sophisticated enterprise customer engagements as a hands-on advisor: designing the solution, guiding the build, and presenting and defending it with the customer. You will lead the evaluation of options, proactively manage risk, and see issues through to complete resolution.

What You’ll Actually Be Doing

• Lead the technical design and delivery of a work stream within your domain.
• Drive application and technical design documents that follow Salesforce best practices and fit the customer's landscape.
• Guide the team on integration, environment management, testing and platform standards.
• Troubleshoot critical implementation issues through to resolution.
• Manage customer expectations and negotiate solutions with the customer and third-party partners.
• Mentor junior teammates and contribute to the growth of the Services Practice.
• Up-skill on AI Fluency and AI-native delivery, using AI tools and developer assistants (e.g. Agentforce Vibes, Cursor, Claude).

You’re Our Person If…

• 2+ years hands-on Salesforce delivery in Revenue Cloud or Financial Cloud or Health Cloud or Communications Cloud
• 7+ years as a Lead Developer overall doing solution design in a mid to large-sized organization.
• Experience with key areas of enterprise architecture - integration technologies, single sign-on and master data management.
• Experience with Waterfall and/or Agile implementation methodologies.
• Proven ability to analyze, design and optimize business processes via technology and integration.
• Strong written and verbal communication, and strong presentation skills - able to present and defend a point of view to a variety of audiences.
• Able to work independently and be a self-starter.
• Bachelor's degree required in Computer Science, Software Engineering, Business, or in a related field.
• Highly beneficial to have any Salesforce product certifications prior to joining.
• Expected to gain these certificates within the first 3 months: Certified Platform App Builder Certified Platform Developer I Certified Agentforce Specialist Certified Sharing & Visibility Designer Certified Integration Architect plus the certification for your domain.

Even Better If…

• PASSION: Passionate about Customer Success
• BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on
• THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
• URGENCY: Ability to move fast and drive business value and results
• OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart
• TRUST: Trust the company's core values
• ADAPTABLE: Excels in high levels of uncertainty and change

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.