Senior Technical Consultant - Revenue Cloud or Consumer Goods

Salesforce.com India Pvt Ltd; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Curated career growth

Job summary

Salesforce.com India Pvt Ltd is seeking a Senior Technical Consultant with deep expertise in Revenue Cloud or Consumer Goods Cloud to lead a work stream in enterprise engagements.

You will design solutions, guide builds, and defend approaches with customers, while mentoring teammates and advancing AI-enabled delivery using Agentforce and related tools.

Qualifications

• 2+ years hands-on Salesforce delivery in Revenue Cloud or Consumer Goods Cloud.
• 7+ years as a Lead Developer involved in solution design at scale.
• Experience with integration technologies, SSO and master data management.
• Experience with Waterfall and/or Agile implementation methodologies.
• Proven ability to analyze, design and optimize business processes via technology and integration.
• Strong written and verbal communication and presentation skills.
• Bachelor’s degree in CS/SE/Business or related field.
• Salesforce certifications are a plus.

Responsibilities

• Lead the technical design and delivery of a work stream within your domain.
• Drive technical design documents following Salesforce best practices and fit the customer landscape.
• Guide the team on integration, environment management, testing and platform standards.
• Troubleshoot critical implementation issues through to resolution.
• Manage customer expectations and negotiate solutions with customers and third‑party partners.
• Mentor junior teammates and contribute to the Services Practice growth.
• Upskill on AI Fluency and AI-native delivery using AI tools.

Skills

Salesforce Delivery

Revenue Cloud

Lead Developer

Enterprise Architecture

Integration Technologies

SSO

Agile/Waterfall

Communication Skills

Self-starter

Education

Bachelor's degree (CS/SE/Business)

Tools

Salesforce

Agentforce

Cursor

Claude

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Role

We are looking for Senior Technical Consultants with strong domain depth in Revenue Cloud or Consumer Goods. Depth in one of the two is what we require; You will lead a work stream in sophisticated enterprise customer engagements as a hands‑on advisor: designing the solution, guiding the build, and presenting and defending it with the customer. You will lead the evaluation of options, proactively manage risk, and see issues through to complete resolution.

Your Impact

• Lead the technical design and delivery of a work stream within your domain.
• Drive application and technical design documents that follow Salesforce best practices and fit the customer’s landscape.
• Guide the team on integration, environment management, testing and platform standards.
• Troubleshoot critical implementation issues through to resolution.
• Manage customer expectations and negotiate solutions with the customer and third‑party partners.
• Mentor junior teammates and contribute to the growth of the Services Practice.
• Up‑skill on AI Fluency and AI‑native delivery, using AI tools and developer assistants (e.g. Agentforce Vibes, Cursor, Claude).

Minimum Qualifications

• 2+ years hands‑on Salesforce delivery in Revenue Cloud (Revenue Cloud Advanced) or Consumer Goods Cloud.
• 7+ years as a Lead Developer overall doing solution design in a mid to large‑sized organization.
• Experience with key areas of enterprise architecture — integration technologies, single sign‑on and master data management.
• Experience with Waterfall and/or Agile implementation methodologies.
• Proven ability to analyze, design and optimize business processes via technology and integration.
• Strong written and verbal communication, and strong presentation skills — able to present and defend a point of view to a variety of audiences.
• Able to work independently and be a self‑starter.
• Bachelor’s degree required in Computer Science, Software Engineering, Business, or in a related field.
• Highly beneficial to have any Salesforce.com product certifications prior to joining.

Expected Certification Accumulation

• Certified Platform App Builder
• Certified Platform Developer I
• Certified Agentforce Specialist
• Certified Sharing & Visibility Designer
• Certified Integration Architect plus the certification for your domain

Preferred Qualifications / Leadership Qualities

• PASSION: Passionate about Customer Success
• BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands‑on
• THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
• URGENCY: Ability to move fast and drive business value and results
• OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart
• TRUST: Trust the company’s core values
• ADAPTABLE: Excels in high levels of uncertainty and change

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience Level Senior Level

Experience Level Senior Level