Senior Systems Operations Specialist - Linux & AWS Cloud Support

Nasdaq Corporate Solutions India Pvt Ltd; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Nasdaq Technology in Bangalore seeks a System Operation Senior Specialist to provide Linux-based production support for a web-based SaaS platform. You will support L2/L3 operations, perform troubleshooting and RCA, and manage AWS infrastructure as well as deployment tooling.

The role involves rotating shifts, global collaboration with teams in Sydney, London, and Toronto, and ongoing automation development using Bash and Python. A Bachelor's degree is required.

Qualifications

• 8–10 years of Linux/Unix production experience.
• Experience with AWS cloud technologies (EC2, S3, Lambda, Batch, State Machines).
• Exposure to container tech including EKS and Kubernetes.
• 4+ years with Zabbix, Grafana, and Datadog.
• 5+ years with Puppet and Ansible.
• Strong Bash and Python scripting.
• 5+ years with Jira and Git/Bitbucket.
• Bachelor's degree or equivalent.

Responsibilities

• Provide L2/L3 production support for Linux-based environments and applications.
• Perform deep-dive troubleshooting and RCA for OS, application, and infra issues.
• Administer and troubleshoot Linux systems (CPU, memory, disk, I/O, networking).
• Monitor, detect, and resolve production issues using observability tools.
• Manage AWS side, including EC2, EBS, and related services.
• Use Terraform to manage AWS infrastructure as code.
• Deploy applications using Puppet, Ansible, GitLab, and Bitbucket per Change Management.
• Develop automation tools using Bash and Python.
• Apply Prompt Engineering and AI concepts to boost operational efficiency.

Skills

Linux production

AWS

Bash scripting

Python scripting

Jira

Git/Bitbucket

Kubernetes

Observability tools

Education

Bachelor's degree

Tools

Terraform

Puppet

Ansible

GitLab

Bitbucket

Zabbix

Grafana

Datadog

EKS

Kubernetes

Job description

Systems Operations senior Specialist Nasdaq Technology is seeking a passionate System Operation Senior Specialist focused on Linux Production Cloud Support (AWS) to join our Bangalore Technology Center in India. If you're driven by innovation, this is the place for you! As a Senior Specialist, you'll ensure operating systems, software, and procedures comply with Nasdaq Trade Surveillance (NTS) requirements, and perform light programming for reporting, troubleshooting, and automation.

You’ll join the NTS Operations Team, supporting a web-based SaaS application that powers surveillance and compliance for 170+ market participants across 200+ markets. This is a global role, collaborating closely with teams in Sydney, London, and Toronto.

Your Role and Responsibilities include:

• As a Specialist, you will join our Operations team to deliver software solutions and provide rotational, shift-based production support while collaborating with global Nasdaq teams.
• Provide L2/L3 production support for Linux-based environments and applications.
• Perform deep-dive troubleshooting and Root Cause Analysis (RCA) for application, OS, and infrastructure issues.
• Administer and troubleshoot Linux systems (CPU, memory, disk, I/O, processes, and networking).
• Proactively monitor, detect, and resolve production issues using monitoring and observability tools.
• Manage the AWS side of technology, including the creation, deletion, and troubleshooting of EC2 instances and EBS volumes.
• se Terraform to manage and maintain AWS infrastructure as code.
• Perform application deployments using Puppet, Ansible, GitLab, and Bitbucket in line with Change Management processes.
• Develop and integrate process automation tools using Bash and Python.
• Apply working knowledge of Prompt Engineering and Agentic AI concepts to enhance operational efficiency.

We expect you to have:

• Minimum of 8–10 years of hands‑on experience in Linux/Unix production environments.
• Proven experience with AWS cloud technologies (EC2, Lambda, S3, Batch, and State Machines).
• Exposure to container technologies, including EKS and Kubernetes clusters .
• Must have 4+ years of expert‑level experience with Zabbix, Grafana, and Datadog monitoring tools.
• Should have 5+ years of mid‑level experience with configuration management tools, including Puppet and Ansible.
• Strong scripting skills in Bash and Python .
• 5+ years of experience with Jira and Git/Bitbucket .
• Must be flexible working with rotational shifts (No graveyard shift).
• Bachelor's degree in a relevant field or equivalent practical experience.

Good to Have :

Certifications relevant for the role.

Come as You Are Nasdaq is an equal opportunity employer.

We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Experience Level Senior Level