SENIOR SUPPORT ENGINEER - Vulnerability Assessment

Happiest Minds Technologies; Dadri; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Happiest Minds Technologies is seeking an experienced IT infrastructure professional to manage vulnerability assessment, patch management, and endpoint/security tools across enterprise sites. You will administer Intune, SCCM, WSUS, Active Directory, DNS, DHCP, and virtualization basics in a large organization.

The role emphasizes security policy enforcement, Defender and Windows updates, and close collaboration with IT teams to deliver reliable, secure services to users.

Qualifications

• Minimum 3+ years experience with Vulnerability assessment, Patch Management, Intune, SCCM and WSUS in a multi-site, enterprise environment.
• Experience administering core infrastructure systems including Windows Server, Windows 11, Defender, AD, DNS, DHCP.

Responsibilities

• Provide advanced technical support and administration of core infrastructure systems: Vulnerability Assessment, Patch Management for Server and Clients, Intune, SCCM, Windows Update Manager, Windows 11, Defender, AD, DNS, DHCP.
• Implement/enforce security policies and ensure antivirus and security systems are updated and operational.
• Collaborate with IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure excellent customer service for support needs.

Skills

Vulnerability assessment

Patch management

Intune

SCCM

WSUS

Active Directory

DNS

DHCP

Windows Server

Windows 11

VMware

Scripting

English communication

Education

MCP certification

ITIL certification (advantage)

Tools

Windows Update Manager

Patch My PC

Job description

Experience & Qualifications

Minimum 3+ years? experience with Vulnerability assessment, Patch Management, Intune, SCCM and WSUS in a multi-site, enterprise environment.

Role Summary

Provide advanced technical support and administration of the core infrastructure systems ? Vulnerability Assessment, Patch Management for Server and Clients, SCCM and Intune, Windows Server, Windows 11, Autopatch, Defender, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies.

Provide input and help to implement/enforce security policies. Ensures antivirus management and security systems are updated and operating properly.

Work closely with the IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs.

What You Will Do

Provide advanced technical support and administration of the core infrastructure systems - Vulnerability Assessment, Patch Management for Server and Clients, Intune, SCCM, Windows Update Manager, Windows 11, Defender, Qualys, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies.

What We Would Like You To Know

Vulnerability Assessment, Patch Management for Server and Clients, Windows Server 2019, 2022, Windows 11, MACOS, Scripting knowledge, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies.

ITIL process & standards

Knowledge of deployment tools like Windows Update Manager, SCCM, Microsoft Intune, Patch My Pc

Group Policies

Knowledge of Microsoft server operating systems required.

What We Would Like You To Have Done

• MCP certified, ITIL certification will be an added advantage

The Competencies We Are We Looking For

• Execution
• Building Relationships
• Innovation
• Customer Focus

The Personal Attributes We Are Looking For

Must be customer service oriented and have good verbal communication skills.

Must be able to read, write, speak and understand English.

Must have strong communication skills, be able to work independently and be team oriented.

Vulnerability Assessment, SCCM, Microsoft Intune, WSUS