Senior Support Analyst - Software Technologies

Synechron Technologies; Chennai; Presencial; INR 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Synechron Technologies is seeking a Sr Support Analyst to understand technology requirements across mobile, cloud, IoT and blockchain, and to design robust solutions. The role requires strong software development lifecycle knowledge and hands-on experience with Java, Python or Node.js, plus excellent communication.

You will work with cross-functional teams to document features, review code for quality, and stay current with trends to continuously improve the tech stack.

Formación

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Experience with Agile methodologies including Scrum.
• Proficiency with Git, JIRA and Confluence.

Responsabilidades

• Participate in daily stand-up meetings and project planning.
• Collaborate with cross-functional teams to understand business requirements and design solutions.
• Write, test, and deploy software solutions.
• Participate in code reviews and provide feedback to team members.
• Stay current with technology trends and incorporate them into solutions.
• Provide technical support to team members and resolve issues.

Conocimientos

Mobile technologies

Cloud technologies

IoT

Blockchain

Java

Python

Node.js

Communication skills

Teamwork

Time management

Educación

Bachelors/Masters in CS/IT

Herramientas

Git

JIRA

Confluence

Scrum

Descripción del empleo

Sr Support Analyst Software Requirements:

Strong understanding of other technology platforms such as mobile, cloud, IoT, and blockchain. Knowledge of software development life cycle (SDLC) and Agile methodologies.

Overall Responsibilities:

Work closely with cross-functional teams to understand technology requirements and design solutions to meet business needs. Develop technical specifications and detailed documentation for new features and enhancements. Stay current with the latest technology trends and advancements and suggest ways to incorporate them into existing solutions. Conduct code reviews to ensure the quality and maintainability of the codebase. Participate in the resolution of technical issues and provide technical support to team members. Collaborate with the testing team to ensure software solutions are thoroughly tested and meet quality standards.

Skills:

Strong technical skills in mobile, cloud, IoT, or blockchain technologies. Proficiency in one or more programming languages such as Java, Python, or Node.js. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Ability to take initiative, prioritize tasks, and manage time effectively.

Experience:

Minimum of XX years of experience in software development, with a focus on other technologies. Experience with software development methodologies and tools such as Agile, Scrum, Git, JIRA, and Confluence. Experience working with cross-functional teams and participating in code reviews.

Day-to-Day Activities:

Participating in daily stand-up meetings and project planning sessions. Collaborating with cross-functional teams to understand business requirements and design solutions. Writing, testing, and deploying software solutions. Participating in code reviews and providing feedback to other team members. Staying current with the latest technology trends and advancements. Providing technical support to team members and resolving technical issues.

Qualification:

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

Soft Skills:

Excellent written and verbal communication skills. Ability to work well in a team environment. Strong problem-solving and analytical skills. Ability to adapt to new technologies and changing requirements. Good time management and prioritization skills.

Synechron’s Diversity & Inclusion Statement

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.