Senior Solutions Architect(Security) - Mumbai, India

referralsuseonly; Mumbai; On-site; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Competitive pay

Health coverage for you and family

Flexible locations and schedules

Generous vacation days

Donation matching up to $2000 or local

Volunteer hours (40 hours/year)

Parental leave (16 weeks)

Job summary

Elastic is seeking a Solutions Architect to serve as a technical authority for the sales team, customers and partners in the region. You will understand customer business issues, articulate how Elastic Stack addresses them, and enable sales through partners.

The role emphasizes continuous learning, specialist product knowledge, and a collaborative approach with the broader Elastic community. You will drive value-based engagements, own the technical win process, and travel within the region (and

Qualifications

• 10+ years of track record in a technical presales role with a security background.
• Ability to articulate and sell benefits of modern platforms, software and technologies.
• Curious, continuous learner who invests in themselves and professional relationships.
• History of successful customer relations with architectures that meet goals.
• Proven ability to influence and convince teams of ideas, technologies, or patterns.
• Ability to inspire groups, large and small.
• Willingness to travel regionally and occasionally internationally.

Responsibilities

• Serve as the technical point of contact for accounts and account managers in the assigned territory.
• Understand customer goals and articulate how Elastic offerings address their needs.
• Create and own value-based relationships at all levels of customer organizations.
• Participate in planning and execution for the territory from discovery to technical win.
• Develop deep knowledge of Elastic products to demonstrate value in sales meetings and events.
• Advise sales on how to position Elastic products, solutions and services.
• Onboard, educate and enable partners and support them in sales cycles.
• Create collateral, contribute to programs and collaborate with others to meet client needs.
• Represent the voice of the customer to engineering and leadership, communicating needs and gaps.
• Deepen sales and technical skills through self-driven learning and professional development.

Skills

Technical presales

Security background

Solution selling

Continuous learning

Customer relationships

Influence

Team inspiration

Travel willingness

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

About the role

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers' goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring Along

• 10+ years of track record of success in a technical presales role ( security background) -- enough experience selling and implementing technology to earn your customer's trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel within the region, as well as occasionally internationally where possible!

Additional Information - We Take Care of Our People

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.