We are seeking a Sr Solution Analyst who will work closely with enterprise customers to design, implement, and deliver high-impact BI solutions. This role is ideal for someone who thrives in a customer-facing environment, is hands‑on with modern BI tools and data modeling, and enjoys solving complex business challenges with data.
What You'll Do:
- Lead the design and delivery of ThoughtSpot solutions for our global clients.
- Serve as a trusted technical advisor to internal and customer teams, providing expert guidance on ThoughtSpot solutions and integration with modern data stack.
- Deliver comprehensive technical expertise, ensuring ThoughtSpot solutions meet client business objectives and BI/Analytics requirements.
- Consult/advise customers on ThoughtSpot's latest and greatest capabilities, ensuring impactful implementation and adoption of new features.
- Design and optimize ThoughtSpot solutions for performance, scalability, and security.
- Advise clients on data quality, integration, and model requirements.
- Coordinate with internal teams to prioritize and address customer product requests and defects.
- Build and maintain strong relationships with client sponsors and stakeholders.
What You Bring:
- You are a technologist who can talk to the business, with 5+ years of experience in implementation, solutions consulting, or similar technical customer-facing roles.
- Proven experience managing complex data and analytics implementations.
- Strong technical knowledge in BI tools and data platforms (e.g., Tableau, Qlik, PowerBI, Snowflake, Databricks, Redshift, Google BigQuery).
- Excellent communication and problem‑solving skills.
- Ability to understand client objectives and translate them into effective technical solutions.
- Experience collaborating with Sales, Product Management, and Engineering teams.
- Hands‑on experience with SQL and data modeling.
- Strong familiarity with cloud platforms (AWS, GCP, Microsoft Azure) and data‑transformation tools (Matillion, Fivetran, Talend).
- Hands‑on experience with data‑warehousing ecosystems (e.g., data sources, ETL, data warehouse, data marts) and understanding of different types of schemas (OLTP vs. OLAP, snowflake, etc.).
- Bachelor's degree in a relevant field.
What will set you apart:
- Familiarity with ETL tools (e.g., Alteryx, Datameer, Informatica, Talend, SSIS, DataStage, Kettle) is a plus.
- Knowledge and experience with deployment architectures on‑premises and in cloud environments like AWS, Azure, and Google Cloud.
- Enjoy the start‑up environment and can wear your hat in any direction.
- Documentation and process-oriented; you want to help build the foundation for our Technical Architect's professional services team.
- Advanced certifications in relevant technologies and platforms.
Hybrid Work at ThoughtSpot
Spotters are expected to be in‑office 3 days per week to experience the energy of their local office. This approach balances the benefits of in‑person collaboration and peer learning with the flexibility needed by individuals and teams.