Senior Software Engineer - Multi-Product Platform

Menlo Ventures; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Menlo Ventures is seeking a Senior Software Engineer to join the Multi-Product Platform organization. This role focuses on optimizing customer onboarding and enhancing product usage. Responsibilities include building and iterating on product offerings, ensuring system stability, and collaborating across teams.

The ideal candidate will have solid experience in software engineering, particularly in Python and Postgres. A passion for developing scalable applications and a collaborative mindset are essential. Join us to impact customer experiences directly!

Qualifications

• 7+ years of industry experience as a Software Engineer.
• Proven ability to own and drive complex systems end-to-end.
• Solid experience in building resilient, scalable applications.
• Strong understanding of fault tolerance and incident response.

Responsibilities

• Build and iterate on product offerings and APIs.
• Design, develop, and maintain features for user experience.
• Ensure system stability and participate in code reviews.
• Write code with testability and edge case handling.

Skills

Software Engineering Fundamentals

Production Python Coding

Postgres Databases

System Design

Operational Excellence

Cross-Functional Collaboration

Tools

Golang

Airflow

Job description

About the Role

Abnormal AI is looking for a Senior Software Engineer to join the Multi-Product Platform (MPP) organization, which owns the product platform enabling scalable, consistent product development across our enterprise product suite. This role sits on the Customer Journey team, focused on optimizing how customers onboard and start using Abnormal’s products — building systems that streamline the onboarding and proof-of-value (POV) experience, reducing manual steps, and accelerating time-to-value. The ideal candidate is a full‑stack feature lead who thrives on cross‑functional collaboration and is motivated to directly impact customer experience from day one.

What you will do

• Build and iterate on product offerings, APIs, platforms, frameworks, and tools
• Design, develop, and maintain feature buildouts to support a world-class user experience for our customers
• Ensure system stability and reliability; participate in regular code and design reviews and team on‑call rotation
• Write code with testability, readability, edge cases, and error handling in mind; write and review technical design documents
• Communicate effectively in an async manner with team members to share updates, discuss challenges, and propose solutions
• Collaborate closely with product managers, designers, and engineers; take ownership of projects and drive positive impact across teams
• Participate in team roadmap discussions, contribute to long-term planning, and actively share knowledge within the team

Must Haves

• 7+ years of industry experience as a Software Engineer with strong software engineering fundamentals
• Proven ability to own and drive complex systems end-to-end, with strong knowledge of team‑owned services and the ability to collaborate and influence cross‑team goals and roadmaps
• Strong experience writing production Python code and working with Postgres databases
• Solid experience in system design and building resilient, scalable applications with an emphasis on operational excellence
• Strong understanding of service health, monitoring, fault tolerance, and incident response practices

Nice to Have

• Experience with Golang and Airflow orchestration
• Familiarity with AI productivity tools such as ChatGPT, Cursor, or similar GenAI tools

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

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