Senior Software Engineer - AI Tools

Experian Group; Hyderabad; On-site; INR 1,600,000 - 2,100,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Job summary

Experian is seeking an ESS ID&F Senior Solutions Engineer to drive the development and release of ID&F products. You will advise regional delivery and support teams, provide operational guidance, and support client incidents across multiple time zones.

The role emphasizes AI-driven automation, knowledge sharing, and continuous product improvements, with a focus on customer needs and quantifiable outcomes.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline is desirable.
• Experience with cloud services, AWS, and CI/CD deployment practices.
• Experience with API test tools such as Postman, SOAP UI, Bruno.
• Experience with Docker/Kubernetes/EKS/Kafka or similar containerized architectures.
• Ability to work across multiple time zones within a matrix organization.

Responsibilities

• Role includes development and release of ID&F products and advising regional delivery teams.
• Provide operational guidance, product consultancy, and support client incidents.
• Contribute to internal knowledge sharing, product improvements, and documentation optimization.
• Drive SaaS and on-prem delivery and client implementations, focusing on engineering aspects.
• Collaborate across teams to enhance deliverability and customer advocacy.

Skills

AI tools

SaaS & on-prem

Analytical skills

Critical thinking

Client implementations

AWS cloud services

DevOps / CI-CD

Monitoring tools

XML/JSON/SWAGGER

Docker/Kubernetes

API testing tools

Communication skills

Education

Bachelor's degree desirable in CS/IS/Engineering

Tools

AWS

Jenkins

Ansible

Terraform

Docker

Kubernetes

EKS

Kafka

Git

Postman

SoapUI

Bruno

Jira

Confluence

Job description

Role Overview

As an ESS ID&F Senior Solutions Engineer you will be a critical stakeholder in the development and release of our ID&F products.

You will be a trusted advisor to regional delivery and support teams representing them during the software development lifecycle, providing operational guidance, product consultancy and supporting client incidents.

This role contributes towards the success of the ID&F business through AI native automation and innovation improvements. Additionally, it facilitates internal knowledge-sharing activities, such as product improvements, documentation optimization, enhancing product deliverability through technical input and customer advocacy. Furthermore, the role involves being continually curious and striving to understand the customers’ product needs, challenges, and issues.

• Hands-on experience working with and utilizing AI tools (e.g., AI-assisted coding, code generation, content generation, automated testing, AI-powered DevOps) to drive engineering productivity and innovation.
• Able to deliver and troubleshoot SaaS and on-prem/hosted solutions
• Solid analytical and problem-solving skills
• Ability to shape and drive acceleration of outcomes through critical thinking
• Ability to comprehend detailed project specifications with the need to work on multiple initiatives simultaneously.
• Ability to drive SaaS and on-prem deliveries and client implementations, specifically technical engineering aspects with experience desired in the following areas:
• Experience with cloud services, deployment, and management (AWS - inclusive of scaling, tuning, CI/CD deployment practices)
• Experience with DevOps and CI/CD (Git/Jenkins/Ansible/Terraform/etc)
• Experience using alerting & monitoring solutions (Splunk, DynaTrace)
• Understanding of XML, JSON, Swagger
• Platform Familiarity with Docker/Kubernetes/EKS/Kafka
• Experience with API test tools such as Bruno / Postman / SOAP UI
• Proven oral and written communication skills
• You should have critical thinking ability when troubleshooting complex problems and clear communication skills when recommending improvements in the form of quantifiable solutions.
• You will interact with multiple levels of the organization across multiple time zones, so it requires an ability to build long-term relationships and navigate across a complex matrix org.
• You will report to a Senior Manager

Experience and Skills

Bachelor's degree desirable in Computer Science, Information Systems, Engineering, or related discipline and knowledge of relevant modern technology with proven track record.

• Preferred Additional Skills:
  • Industry experience in the Identity and Fraud space
  • Examples of customer-value driven agile working and rapid prototyping
  • A critical thinker with a desire to continuously learn new things
  • Able to work both as an individual contributor as well as contribute to the wider team with strong execution skills.
  • Experience with Atlassian JIRA and Confluence
  • Experience working with geographically dispersed teams
  • Experience using and querying databases such as Oracle and PostgreSQL

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few.

Experian is also proud to be an Equal Opportunity and Aff…

Benefits

• Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.

Experian Careers - Creating a better tomorrow together

Experian Careers - Creating a better tomorrow together