Senior Software Engineer

ICP; Mumbai City; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

ICP is seeking a Sr. Software Engineer to design, implement and optimize AI, automation and integration solutions for client MarTech ecosystems and delivery workflows. You will analyze processes, identify components, and develop scalable designs while leading the implementation and maintenance of automations.

You will balance technical depth with strategic oversight, mentor engineers, and drive standardization across teams, leveraging Azure, cloud platforms, and GenAI capabilities.

Qualifications

• Bachelor’s degree in Computer Science, Engineering or related field with at least 7 years’ experience in automation engineering and system integration.
• Minimum of 7 years’ experience in automation engineering, with at least 3 years in an architectural capacity.
• Proven expertise in designing and implementing scalable automation frameworks.
• Proven experience as an RPA developer or similar role; familiarity with marketing operations and technology.

Responsibilities

• Design, implement, and optimize AI, Automation & Integration solutions for MarTech ecosystems and delivery workflows.
• Oversee implementation and maintenance of deployed automations; mentor junior engineers.
• Lead cross-functional projects; collaborate with team leads to establish guidelines and goals.
• Bridge automation and AI by embedding ML models into RPA and workflow automations.
• Tackle architecture design and ensure global standardization.

Skills

Python

VB.NET

C#

Azure Deployment

RPA tools

UiPath

Blue Prism

Workato

Automation Anywhere

software development

process analysis

MarTech

Agile

Cloud platforms

Terraform/CloudFormation

APIs/integration

AI/ML frameworks

GenAI

Education

Bachelor’s degree in Computer Science, Engineering or related field

Tools

UiPath

Blue Prism

Workato

Automation Anywhere

Azure

Terraform

CloudFormation

MuleSoft

Apigee

TensorFlow

PyTorch

OpenAI services

Job description

This role , will design, implement, and optimize AI, Automation & Integration solutions for client MarTech ecosystems and delivery practice workflows. Via complex analyses of processes, pain points, platform capabilities and requirements, Sr. Software Engineer will identify system components and develop the design and functional specifications for scalable AI, Automation & Integration solutions as well as oversee the implementation and maintenance of deployed automations.

This role combines technical expertise in AI, Automation & Integration tools with strategic oversight to drive efficiency, scalability, and operational excellence. The ideal candidate will possess deep experience in scripting, AI and Automation frameworks, RPA, and architecture design, along with the ability to lead cross-functional projects and mentor junior engineers and cross functional project team members.

Sr. Software Engineer is a proficient and inclusive leader adept at balancing both people and results while fostering achievement of objectives. Will work closely with other team leads to establish clear guidelines and goals aimed at achieving common objectives and ensuring global standardization.

By infusing ICP core values of Curiosity, Collaboration , Adaptability , Focus , Creativity, Trust , and Inclusivity into their leadership approach, they will not only achieve success in this role but also contribute to the positive culture and growth of the organization.

WHAT YOU WILL BRING:

Requires a Bachelor’s degree in Computer Science, Engineering or related field. Minimum of 7 years’ experience in automation engineering, system integration, robotics, control system design and analysis, with at least 3 years in an architectural capacity. Proven expertise in designing and implementing scalable automation frameworks. Proven experience as an RPA developer or similar role, or any combination of education and experience, which would provide an equivalent background. Familiarity with marketing operations and technology, digital commerce and/or creative technologies.

Preferred Skills, Capabilities and Experiences:

• Proficiency in scripting languages such as Python, VB.NET, C#
• Expert in Azure Deployment and Services
• Proficiency in RPA tools like UiPath, Blue Prism, Workato, or Automation Anywhere
• Strong knowledge of software development principles and programming languages
• Experience in process analysis, design, and implementation
• Preferred experience in MarTech ecosystems
• Excellent problem-solving and troubleshooting skills
• Strong communication and leadership skills
• Must be able to work independently and remain flexible in a fast-paced environment
• Experience working in an Agile environment
• Knowledge of cloud platforms (Azure, AWS, or GCP) and infrastructure-as-code (Terraform or CloudFormation).
• Added experience integrating DAM, PIM, or CMS platforms using APIs, middleware, or SDKs.
• Hands-on experience with AI/ML frameworks (e.g., TensorFlow, PyTorch, OpenAI, Azure Cognitive Services) for automation use cases.
• Understanding of GenAI applications for metadata QA, content optimization, and intelligent search.
• Familiarity with API management platforms (e.g., MuleSoft, Apigee) and best practices for secure, scalable integrations.
• Ability to bridge automation + AI by embedding machine learning models into RPA and workflow automations.

Someone who exemplifies our ICP Values:

• Curious: Always learning, eager to explore endless possibilities.
• Inclusive: Diversity is our strength. Every voice matters and we can achieve more when we do it together.
• Focused: With clear vision and unwavering dedication, we progress forward and deliver excellence.
• Creative: Unleashing imagination, innovating boldly, and redefining possible.
• Trustworthy: Built on honesty, respect, and integrity we stand strong together.