Senior Software Engineer

Staples India; Chennai District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A prominent retail organization in Chennai is looking for a Senior Software Engineer specializing in Observability. In this role, you will enhance monitoring platforms like Zabbix and Splunk, drive innovation in application monitoring, and work closely with various teams to support critical business objectives. Ideal candidates should be proficient in scripting, automation tools, and cloud platforms, with a strong focus on performance and scalability.

Qualifications

• Proficient in scripting for automation.
• Experience working in a SAFe environment.
• Knowledge of managing telemetry agents.
• Ability to implement access control protocols.
• Skilled in system health checks.

Responsibilities

• Drive innovation in monitoring solutions.
• Administer observability platforms.
• Identify opportunities for automation.
• Collaborate with cross-functional teams.
• Integrate external tools to meet business objectives.

Skills

Proficient in scripting languages (Python, Bash)

Experience with automation tools (Puppet/Ansible/Terraform/Jenkins)

Skilled in monitoring and problem isolation

Deep understanding of cloud platforms (Azure, GCP)

Experience with telemetry agents (Zabbix, Splunk)

Experience with integrating observability platforms

Job description

Staples India Business Innovation Hub Private Limited | Permanent

As a Senior Software Engineer specializing in Observability, you will play a key role in Drive innovation in infrastructure and application monitoring solutions to support Staples’ B2C/B2B platforms, back-end supply chain, and related services.Enhance and administer the observability platforms like Zabbix, NewRelic, FullStory, Splunk, Grafana, PagerDuty by applying best practices, recommending improvements, and solving complex business challenges to boost service quality, availability, and performance. Identify and implement opportunities for automation, efficiency, and cost savings. Integrate external tools, participate in strategic planning, and collaborate with eCommerce, engineering, security, and product teams to deliver critical business objectives.

Requirements

Basic Qualifications

• Proficient in scripting languages (Python, Bash, etc.) and automation tools (Puppet/Ansible/Terraform/Jenkins)
  
• Experience working within a SAFe environment, including participation in PI (Program Increment) Planning, Agile Release Trains (ARTs), and cross-functional collaboration across teams.
  
• Proficient in managing telemetry agents like Zabbix Agent, Splunk Forwarders, NewRelic Agents, etc.
  
• Proficient in setting up users, roles, and authentication protocols to ensure secure access control
  
• Experience in building custom integrations for extending monitoring capabilities for business applications.
  
• Skilled in monitoring, problem isolation, and system health checks to maintain performance
  
• Deep understanding of cloud platforms like Azure and GCP
  
• Demonstrated expertise in sizing, planning, and deploying distributed monitoring solution.
  
• Demonstrated expertise in onboarding diverse applications and optimizing platform performance and scalability.
  
• Experience integrating observability platforms with other enterprise systems (CMDB, ticket tools, etc.)
  
• Implementing a robust monitoring strategy for the monitoring platform to ensure platform stability and license controls.
  
• Experience working with external vendors.