Senior SOC Controller

Pinkerton Consulting & Investigations, Inc.; Pune District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Pinkerton Consulting & Investigations, Inc. seeks a Senior SOC Controller to oversee triage, risk assessment, and incident coordination across client environments. You will work with global security teams to ensure uninterrupted operations and implement best practices.

The role requires a Bachelor's in a security-related field, 5+ years in security operations or crisis management, and strong analytical, communication, and leadership skills. Travel may be required.

Qualifications

• Bachelor's degree in security-related field and 5+ years in global security operations.
• Experience with risk intelligence, incident response software, and mass notification systems.
• Analytical and problem-solving ability with data-driven insights.
• Excellent verbal and written communication.
• Able to lead teams and manage multiple deadlines.
• Maintain confidentiality of sensitive information.
• Strong teamwork and stakeholder management.

Responsibilities

• Triage risks and ensure smooth operations during incidents, crises, or disasters.
• Drive and manage working and project groups to enhance SOC support.
• Oversee implementation of new services, tools, and applications for SOC.
• Develop and coordinate new services and best practices with SOC team.
• Draft concise notifications for decision-makers and leadership.
• Provide written and verbal situation briefings to global security executives.
• Represent Pinkerton’s core values in client interactions.
• Travel as required.

Skills

Analytical skills

Problem solving

Verbal communication

Written communication

Interpersonal skills

Leadership

Attention to detail

Confidentiality

Stakeholder management

Education

Bachelor's degree in Security Studies/International Affairs/Intelligence/Crisis Management

Tools

Microsoft Power BI

Tableau

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Senior SOC Controller assigned to a specific client is responsible for triage, quality assurance, and intelligence and threat analysis utilizing the Crisis Response tool, guaranteeing optimal business operations. The Senior SOC Controller will develop and coordinate implementing new services and best practices with the SOC team.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Support senior management and line-of-business (LOB) stakeholders closely by triaging risks and ensuring the smooth continuance of business functions during an incident, crisis, or disaster.
• Drive and manage working and project management groups to enhance the SOC’s technological and operational support.
• Manage the implementation of new services, tools, and applications to support SOC operations.
• Implement & support SOC operating procedures/best practices to drive business goals and objectives.
• Facilitate client’s crisis management response and coordinate incident escalations and emergency communications to the site, regional, and enterprise-level global security leadership.
• Conduct detailed written and verbal situation briefings to global security executives and higher.
• Draft & review concise notifications for the Client’s decision-makers and global security leader’s distribution.
• All other duties, as assigned.

Qualifications

Bachelor's degreein Security Studies, International Affairs, Intelligence Studies, Criminology, Crisis Management, or related field. At least five years of experience in a collaborative environment such as a government or corporate global security operations center, emergency operations center, or other transferable fields.

• Experience working with global risk intelligence and incident response software, emergency mass notification systems, travel risk management software platforms, and geographic information systems.
• Experience working in intelligence, geopolitical or security-related disciplines
• Demonstratedanalyticaland problem-solving experience providing business insights and recommendations from data sets.
• Excellent verbal, written, and interpersonal communication skills.
• Able to work in a fast-paced environment under multiple deadlines and competing priorities.
• Able to organize workload for effective implementation.
• Serve as an effective team leader.
• Attentive to details and accuracy.
• Able to build consensus and influence decision-makers.
• Maintain confidentiality when dealing with sensitive information.
• Computer skills; Microsoft Power BI, Tableau.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.