Senior Site Reliability Engineer

iLink Digital; Chennai District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

iLink Digital is seeking an experienced SRE/DevOps engineer to join our Chennai-based delivery team. You will design and operate scalable cloud infrastructure, manage multi-cloud environments (AWS + Azure), implement CI/CD pipelines, observe systems with Prometheus, Grafana, and ELK stacks, and drive reliability improvements across services.

Ideal candidates have hands-on incident management experience, strong automation skills with Terraform and Ansible, and a passion for building resilient

Skills

SRE

DevOps

Incident management

Multi-cloud experience

Tools

Kubernetes

Terraform

Ansible

Prometheus

Grafana

Datadog

Splunk

ELK

Helm

ArgoCD

GitOps

Job description

iLink Digital is aGlobal Software Solution Provider and SystemsIntegrator, delivers next-generation technologysolutions to help clients solve complex businesschallenges, improve organizational effectiveness,increase business productivity, realize sustainableenterprise value and transform your businessinside-out. iLink integrates software systems and developscustom applications, components, and frameworks on the latestplatforms for IT departments, commercial accounts, applicationservices providers (ASP) and independent software vendors(ISV). iLink solutions are used in a broad range of industriesand functions, including healthcare, telecom, government, oiland gas, education, and life sciences. iLink’s expertiseincludes Cloud Computing & Application Modernization, DataManagement & Analytics, Enterprise Mobility, Portal,collaboration & Social Employee Engagement, EmbeddedSystems and User Experience designetc.

What makesiLink's offerings unique is the fact that we usepre-created frameworks, designed to accelerate softwaredevelopment and implementation of business processes for ourclients. iLink has over 60 frameworks (solution accelerators),both industry-specific and horizontal, that can be easilycustomized and enhanced to meet your current businesschallenges.

Requirements

• 6–10 years of experience in SRE, DevOps,infrastructure and production support engineering roles.
  
• Proven experience managing multi-cloudenvironments (AWS + Azure).
  
• Demonstrated experience handling P1/P2 productionincidents in cloud environments.
  
• Familiarity with Prometheus, Grafana, Datadog, orSplunk
  
• Design, deploy, and manage Kubernetes clustersfor production workloads at scale.
  
• Architect and maintain PostgreSQL databases —performance tuning, HA setup, backup/restore strategies.
  
• Build and manage cloud infrastructure on AWS andAzure using Terraform and Ansible.
  
• Lead vulnerability management programs —identify, prioritize, and remediate security risks across the stack.
  
• Define and enforce SLOs, SLIs, and error budgets;drive reliability improvements across services.
  
• Implement IaC best practices, automateprovisioning pipelines, and reduce manual toil.
  
• Collaborate with development teams on capacityplanning, disaster recovery, and incident post-mortems.
  
• Build and maintain monitoring, alerting, andobservability frameworks (Prometheus, Grafana, ELK, etc.).
  
• Lead end-to-end incident management — detection,triage, escalation, resolution, and communication.
  
• Serve as an on-call engineer; manage and respondto alerts and production incidents effectively.
  
• Conduct blameless post-mortems and implementaction items to prevent recurrence.
  
• Monitor system health using dashboards andalerting tools; proactively identify degradation risks.
  
• Collaborate with Dev, QA, and infrastructureteams to identify and reduce toil and failure points.
  
• Support Kubernetes workloads and assist introubleshooting cluster-level issues.
  
• Work across AWS and Azure environments forincident containment and recovery.
  
• Maintain and improve runbooks, playbooks, andincident response documentation.
  
• Strong understanding of networking, security, anddistributed systems.
  
• Excellent communication skills for cross-teamcollaboration and post-mortem documentation.
  
• Experience with Helm, ArgoCD, or GitOpsworkflows.