Senior Services Architect

NTT DATA Global Delivery Services Ltd; Bengaluru; Hybrid; INR 4,000,000 - 6,000,000; Full time

Job summary

NTT DATA is seeking a Senior Services Architect to lead design of Managed Services across multiple technology domains. You will guide virtual domain experts to develop secure, multi-year service solutions aligned with client needs, sales goals, and delivery capabilities.

You will map requirements to service elements, present cost-saving architecture options, and mentor teams while coordinating with vendors to ensure smooth transitions and ongoing innovation.

Qualifications

• Advanced knowledge of Managed Services and delivery models, including cloud.
• Certification in TOGAF advantageous.
• Proficiency in Application and Cloud/Infrastructure Managed Services.
• Advanced knowledge of emerging technological trends, Managed Services Integration, Application development, Cloud Native Services, and platforms like Azure, AWS, and GCP.
• Ability to work with costing models alongside sales and finance stakeholders.
• Analytical abilities for thorough DATA analysis and problem-solving.
• Strong communication skills to articulate value and improvements to all levels of stakeholders.
• Ability to facilitate workshops with clients and internal teams, ensuring seamless requirement discovery and solution presentation.

Responsibilities

• Lead the service design deliverables and interface with various teams and partners to ensure supportability.
• Map client requirements against proposed service elements and architectures, developing a consolidated statement of requirements, scope, and transition documents.
• Support sales teams, present architecture solutions that focus on cost savings and uncover growth opportunities for clients.
• Share client outcomes and market conditions with stakeholders to help evolve strategies and develop innovative solutions, mentoring and coaching along the way.
• Manage vendor relationships and ensure smooth service delivery transitions.
• Identify all service costs, populate cost models accurately, and secure signoffs from relevant stakeholders.

Skills

Managed Services

Cloud & Infrastructure

TOGAF

Azure

AWS

GCP

Costing models

Data analysis

Communication skills

Workshop facilitation

Teamwork

Education

Bachelor's degree in information technology/systems

Job description

Senior Services Architect Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Senior Services Architect at NTT DATA, you'll be at the forefront of innovation, helping to design Managed Services solutions across multiple technology domains. Your role is crucial in creating competitive, secure, and multi-year viable solutions, making you a key player in our value co-creation process with clients, sales, and delivery teams. You will guide a virtual team of domain experts to develop secure service solutions, integrating technology and service design to meet client requirements. You'll work across multiple teams to validate new design features and delivery models, ensuring our service offerings remain cutting-edge and market competitive.

Your Responsibilities

Your Responsibilities include leading the service design deliverables and interfacing with various teams and partners to ensure supportability.

• You’ll be involved in mapping client requirements against proposed service elements and architectures, developing a consolidated statement of requirements, scope, and transition documents.
• Supporting sales teams, you'll present architecture solutions that focus on cost savings and uncover growth opportunities for clients.
• You’ll also share client outcomes and market conditions with stakeholders to help evolve our strategies and develop innovative solutions for the future, mentoring and coaching along the way.
• You will manage vendor relationships and ensure smooth service delivery transitions.
• Your role will be critical in identifying all service costs, populating cost models accurately, and securing signoffs from relevant stakeholders.

To thrive in this role, you need to have:

• Advanced knowledge of Managed Services and delivery models, including cloud and global distributed delivery models.
• Certification in TOGAF advantageous.
• Proficiency in Application and Cloud/Infrastructure Managed Services.
• Advanced knowledge of emerging technological trends, Managed Services Integration, Application development, Cloud Native Services, and platforms like Azure, AWS, and GCP.
• Ability to work with costing models alongside sales and finance stakeholders.
• Analytical abilities for thorough DATA analysis and problem-solving.
• Strong communication skills to articulate value and improvements to all levels of stakeholders.
• Ability to facilitate workshops with clients and internal teams, ensuring seamless requirement discovery and solution presentation.
• A team-oriented mindset with the capability to contribute to both team and personal success, especially within a matrixed organization.
• A bachelor's degree in information technology/systems or a related field.

Workplace type : Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Experience Level Senior Level