Senior SAP PM Consultant

ALIQAN Technologies; Pune District; Presencial; INR 3.000.000 - 5.000.000; Jornada completa

Descripción de la vacante

ALIQAN Technologies in Pune is seeking a Senior SAP PM Consultant with deep expertise in SAP Plant Maintenance and Customer Service. The role covers solution design, configuration, and end-to-end project delivery across ECC and S/4HANA, including upgrades, rollout activities and ongoing support.

You will collaborate with business stakeholders and cross-functional teams, drive process optimization, ensure SLA compliance, and contribute to AMS delivery with a strong client-facing presence.

Formación

• 8–12 years of SAP consulting experience.
• Strong SAP PM and SAP CS expertise.
• Hands-on SAP ECC and SAP S/4HANA environments.
• Experience in full lifecycle implementation, rollout, upgrade and support.
• Proven stakeholder management and client-facing communication.

Responsabilidades

• Lead SAP PM/CS implementation, rollout, upgrade and enhancements.
• Conduct workshops, requirements gathering, fit-gap analyses.
• Design and configure SAP PM/CS solutions aligned with business needs.
• Provide L2/L3 support and manage incidents and requests.
• Collaborate with ABAP teams for extensions and integrations.
• Ensure SLAs, project delivery timelines and documentation.

Conocimientos

SAP PM

SAP CS

SAP ECC

SAP S/4HANA

AMS delivery

Incident management

Production support

Stakeholder management

L2/L3 support

SIT/UAT

Fit-Gap analysis

ABAP coordination

Project delivery

Herramientas

IDocs

Interfaces

RFCs

Batch Jobs

Descripción del empleo

Job Position: Senior SAP PM Consultant
Location: Pune
Experience: 8–12 Years
Employment Type: Full-Time

Role Summary

We are looking for an experienced Senior SAP PM Consultant with strong expertise in SAP Plant Maintenance (PM) and Customer Service (CS). The ideal candidate should have hands-on experience in SAP ECC and S/4HANA environments, including implementation, rollout, upgrade, enhancement, and support projects.

The candidate will be responsible for solution design, configuration, business process optimization, integration, and end-to-end project delivery while ensuring effective collaboration with business stakeholders and technical teams.

Key Responsibilities

SAP PM & CS Implementation

• Lead and participate in SAP PM/CS implementation, rollout, upgrade, enhancement, and transformation projects.
• Conduct business workshops, requirement-gathering sessions, fit-gap analysis, and solution blueprinting.
• Design and configure SAP PM and CS solutions aligned with business requirements and industry best practices.
• Support the complete project lifecycle, including design, configuration, testing, deployment, and hypercare.
• Drive business process standardization and continuous improvement initiatives.

SAP Functional Expertise

• Configure and support SAP Plant Maintenance functionalities, including Functional Locations, Equipment Master, Maintenance Notifications, Maintenance Orders, Preventive Maintenance, Maintenance Plans, Task Lists, Measuring Points, and Counters.
• Configure and support SAP Customer Service functionalities, including Service Notifications, Service Orders, Service Contracts, Warranty Management, Resource Planning, and Customer Service Processes.
• Recommend process optimization opportunities and solution enhancements.
• Provide L2/L3 support for SAP PM/CS incidents and service requests.
• Perform root cause analysis and resolve complex functional issues.
• Manage change requests, enhancements, and support tickets.
• Support business users during hypercare and steady-state operations.
• Ensure compliance with SLAs and service management processes.

Integration & Technical Collaboration

• Collaborate with SAP MM, SD, FI, CO, PP, QM, EWM/WM, and technical teams.
• Ensure seamless integration between SAP PM/CS and other SAP modules.
• Work with ABAP developers on reports, enhancements, interfaces, forms, workflows, and custom developments.
• Support integration requirements involving IDocs, interfaces, batch jobs, and middleware solutions.
• Participate in architecture discussions and solution reviews.
• Prepare functional specifications and configuration documentation.

Testing & Documentation

• Develop test scenarios and execute Unit Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing.
• Support cutover planning, deployment activities, and go-live execution.
• Coordinate defect resolution and business validation activities.
• Create functional design documents and process documentation.

Training & Stakeholder Management

• Develop user manuals, SOPs, and training materials.
• Conduct knowledge transfer sessions and end-user training programmes.
• Support organizational change management and user adoption initiatives.
• Manage business stakeholders and ensure effective communication throughout project delivery.

Required Skills & Experience

• 8–12 years of SAP consulting experience, with a strong focus on SAP PM and SAP CS.
• Hands-on experience with SAP ECC and SAP S/4HANA environments.
• Proven experience in full-lifecycle implementation, rollout, upgrade, and support projects.
• Strong expertise in maintenance management and customer service business processes.
• Experience in AMS delivery, incident management, and production support environments.
• Knowledge of SAP integration concepts, including IDocs, Interfaces, RFCs, and Batch Jobs.
• Ability to collaborate effectively with ABAP teams for custom enhancements and developments.
• Strong understanding of SAP master data, transactional processes, and integration touchpoints.
• Experience in business requirement gathering, fit-gap analysis, and stakeholder management.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, presentation, and client-facing consulting abilities.
• Demonstrated ownership, accountability, and leadership in project delivery.

Key Skills

SAP PM | SAP CS | SAP ECC | SAP S/4HANA | Plant Maintenance | Customer Service | Maintenance Management | Service Orders | Preventive Maintenance | SAP Configuration | SAP Integration | IDocs | RFCs | ABAP Coordination | AMS Support | L2/L3 Support | SIT | UAT | Fit-Gap Analysis | Stakeholder Management | Project Delivery