Senior Salesforce Technical Consultant – Life Sciences

Salesforce.com, inc.; Bengaluru; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Salesforce.com, inc. is seeking a Senior Salesforce Technical Consultant for Life Sciences in Bengaluru.

The role partners with project teams and client stakeholders to discover, design, code, and deploy Salesforce Platform and Industry solutions tailored for pharmaceutical, biotech, medtech, and healthcare organizations. The ideal candidate combines deep Salesforce development capabilities with domain knowledge in regulated industries, leading technical teams, guiding architectural decisions,

Qualifications

• Bachelor's degree or foreign equivalent.
• 5+ years of technology development experience, with 3+ years in client-facing consulting or system implementation roles.
• Proven hands-on experience designing data models, custom logic, and platform integrations on the Salesforce ecosystem.
• Foundational domain awareness of Pharmaceuticals, Biotechnology, Medical Devices, or Healthcare Providers, including exposure to compliance constraints (HIPAA, GxP, PHI).
• Experience with API integrations (REST, SOAP, JSON, XML) and system security protocols.
• Demonstrated ability to analyze complex requirements, design adaptable technical solutions, and work independently.

Responsibilities

• Domain & Regulatory Solutioning: Implement Salesforce Life Sciences Cloud, Health Cloud, and OmniStudio features that comply with strict industry regulatory and security frameworks (e.g., HIPAA, GxP, PHI).
• AI-First Workflow Execution: Champion an AI-first development workflow by leveraging advanced AI developer tools to accelerate custom Apex, LWC, and integration delivery while maintaining platform governor limits and security compliance.
• Architecture & Data Modeling: Define and build secure, scalable data models and relationships optimized for Life Sciences and Healthcare workflows.
• Integrations & Interoperability: Build, optimize, and document API-based integrations connecting Salesforce to enterprise platforms, EHR/EMR systems, and middleware (HL7/FHIR where applicable).
• Technical Leadership & Workshops: Facilitate workshops, review user stories, map end-to-end journeys, and apply modern Apex and UI patterns to solve complex business requirements.
• Delivery & Best Practices: Adhere to Salesforce Services development best practices, participate in DevOps/release management, and drive CSAT.
• Travel: Travel to client sites as required by engagement scope (avg 50%).

Skills

Apex development

LWC development

API integrations

DevOps

Git

CI/CD

Client-facing consulting

Education

Bachelor's degree or foreign equivalent

Tools

Salesforce Life Sciences Cloud

Health Cloud

OmniStudio

Veeva CRM

MuleSoft

Job description

Senior Salesforce Technical Consultant - Life Sciences

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. In the Life Sciences vertical, this role involves partnering with project teams and client stakeholders to discover, design, code, and deploy specialized Salesforce Platform and Industry solutions (including Life Sciences Cloud and Health Cloud) tailored for pharmaceutical, biotech, medtech, and healthcare organizations.

The ideal technical consultant is a demonstrated practitioner and emerging thought leader who bridges deep Salesforce development capabilities with domain understanding of regulated industries. You will evaluate implementation options, build scalable architectures, guide client technical teams, proactively manage risk areas, and commit to seeing complex engineering challenges through to resolution.

YOUR IMPACT: Responsibilities

Domain & Regulatory Solutioning: Implement Salesforce Life Sciences Cloud, Health Cloud, and OmniStudio features that comply with strict industry regulatory and security frameworks (e.g., HIPAA, GxP, PHI).

AI-First Workflow Execution: Champion an AI-first development workflow by leveraging advanced AI developer tools (e.g., Cursor, Claude, GitHub Copilot) to accelerate custom Apex, LWC, and integration delivery while maintaining platform governor limits and security compliance.

Architecture & Data Modeling: Define and build secure, scalable data models (1:M, M:M relationships), sharing rules, security models, and object structures optimized for Life Sciences and Healthcare workflows.

Integrations & Interoperability: Build, optimize, and document API-based integrations connecting Salesforce to enterprise platforms, EHR/EMR systems, and middleware standard tools (utilizing HL7/FHIR standards where applicable).

Technical Leadership & Workshops: Facilitate functional and technical workshops, review user stories, map end-to-end user journeys, and apply modern Apex and UI design patterns to solve complex business requirements.

Delivery & Best Practices: Adhere to Salesforce Services development best practices, participate in DevOps/release management workflows, and drive high Customer Satisfaction (CSAT) scores.

Travel: Travel to client sites as required by engagement scope (average of 50%, varying based on project needs).

MINIMUM QUALIFICATIONS

Bachelor's degree or foreign equivalent.

5+ years of technology development experience, with 3+ years in client-facing consulting or system implementation roles.

Proven hands-on experience designing data models, custom logic, and platform integrations on the Salesforce ecosystem.

Foundational domain awareness of Pharmaceuticals, Biotechnology, Medical Devices, or Healthcare Providers, including exposure to compliance constraints (HIPAA, GxP, PHI).

Experience with API integrations (REST, SOAP, JSON, XML) and system security protocols.

Demonstrated ability to analyze complex requirements, design adaptable technical solutions, and work independently as a self-starter.

Strong written and verbal communication skills with client facilitation experience.

PREFERRED QUALIFICATIONS

Salesforce Product Expertise: Prior development experience with Salesforce Life Sciences Cloud, Health Cloud, OmniStudio framework, or Veeva CRM.

Healthcare Interoperability: Experience with healthcare data standards and protocols such as HL7 and FHIR.

Certifications: Highly beneficial to hold existing Salesforce certifications upon joining. Success in this role includes acquiring core certifications within the onboarding phase:

Salesforce Certified Platform App Builder

Salesforce Certified Platform Developer I

Salesforce Health Cloud Accredited / OmniStudio Developer (Bonus)

DevOps & Integration Skills: Experience with CI/CD tools, version control (Git), automated testing frameworks, and middleware platforms (e.g., MuleSoft).

AI Tooling Fluency: Practical experience using AI coding assistants to optimize daily development velocity, document custom code, and automate repetitive engineering tasks.

ATTRIBUTES

Consultative Leader: Ability to clearly communicate the business and technical value of Salesforce platform features to both business stakeholders and client engineering teams.

Results-Driven: Tenacious and focused on delivering high-quality, maintainable code in fast-paced environments.

Adaptable Learner: Quick to master emerging platform updates, regulatory guidelines, and AI development techniques.

Collaborative & Positive: Solves complex multi-system challenges with a constructive, solution-oriented mindset that motivates team members.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Equal Opportunity Statement.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We can't wait to meet you!

Join our Talent Community and be the first to know about open roles, career tips, events happening near you, and much more.