Senior Salesforce Technical Architect - Life Sciences

Salesforce; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Salesforce is seeking a Sr Technical Architect for Life Sciences Cloud implementations, including Health Cloud. You will lead architectural design of scalable, secure Salesforce solutions for regulated environments, collaborating with clients and delivery teams.

You will define integration strategies, data models, and security, mentor architects, and engage in pre-sales activities to shape project roadmaps.

Qualifications

• CTA credential required for this role.
• 14+ years of technology solutions experience.
• 5+ years of client-facing project leadership in system development and related consulting.
• Proven experience architecting enterprise-level Salesforce solutions in life sciences/healthcare.
• Strong understanding of HIPAA, GxP, PHI, HL7, and FHIR.
• Apex Design Patterns, LWC, and modern web tech proficiency.
• Expertise in Salesforce Health Cloud, Sales/Service/Experience Cloud, and Omnistudio.

Responsibilities

• Lead the technical architecture for Salesforce Health Cloud deployments.
• Define data models, security architecture, API integrations (FHIR/HL7), and performance strategies.
• Lead a team of architects and engage in pre-sales activities (discovery, PoC, estimations).
• Collaborate with Salesforce Product teams to support client implementations.
• Mentor teams and drive architectural roadmaps for enterprise customers.
• Ensure regulatory compliance and secure integration across systems.

Skills

Architectural leadership

Salesforce Life Sciences

Integration Architecture

Apex Design Patterns

LWC/UI

REST/SOAP APIs

Education

Salesforce CTA credential

14+ years of technology solutions experience

Tools

Git/Bitbucket

Health Cloud

Omnistudio

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Responsibilities

• Serve as the Sr technical Architect for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
• Lead a team of architects focused on driving optimized solutions for our Health industry clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud.
• Create integration, data migration and implementation strategies that maximizes standard out of the box capabilities from the product.
• Serves as a trusted advisor to the client.
• Lead the technical architecture team for an enterprise level customer engagement.
• Participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept development with prospects, estimations, help in creating release roadmap, timelines etc.
• Connects with Salesforce Product teams to support client implementations.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Work collaboratively and have very strong communication skills & creative thinking.
• Play program architect and advisory role, as needed.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
• Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems.
• Work closely with Delivery Managers, Solution Architects and directly with clients to architect technology solutions to meet client needs.
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

Qualifications

• Salesforce Certified Technical Architect (CTA) credential (Must have)
• 14+ years of experience in developing technology solutions
• 5+ years of experience in handling client facing projects in positions of increasing responsibility in the context of system development and related business consulting.
• Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry.
• Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR.
• Expertise in one or multiples of Salesforce Life Sciences, Health Cloud, Sales/Service/Experience Cloud and Vlocity Omnistudio (Must have).
• Expertise in one or multiple domains of Healthcare Providers, Healthcare Payers,Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance (Must have).
• Integration Architecture (Must have) - Conceptualize end to end integration projects & knowledge of authentication mechanisms.
• Experience in REST & SOAP APIs, knowledge of Governor limits involved during integrations.
• Experience in healthcare transformation project as a Technical/Enterprise Architect (Preferred)
• Working knowledge on continuous integration, working with repositories (e.g. Git, Bitbucket)
• Strong experience in designing and architecting large scale applications
• Detailed understanding of Solution architecting & Estimations process.
• Apex Design Patterns (Must Have)
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Strong presentation skills, communication skills & able to develop content for appropriate audiences.
• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, OmniStudio Developer/Consultant )
• Application

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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