Senior Salesforce Business Analyst

Bluvium Technologies; Pune District; Hybrid; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading technology firm is seeking an experienced Sr. Salesforce Business Analyst based in Pune. In this hybrid role, you will champion process improvements throughout the development lifecycle, drive system adoption, and develop training materials. Ideal candidates will have 2-5 years of experience in Salesforce and strong communication skills to transform requirements into user stories. This position offers a collaborative work environment and opportunities for professional growth.

Qualifications

• 2-5 years of experience in a BA role on Salesforce.
• Good communication skills.
• Proficient in transforming requirements into user stories.
• Ability to understand legacy systems and envision future implementations.
• Demonstrate developed functionality and review/write test cases.

Responsibilities

• Champion continuous process improvement across the Project/Product development lifecycle.
• Drive system adoption through end-user support and training.
• Identify areas for improvement and implement solutions.
• Create well-defined business cases by analysing value and defining scope.
• Serve as a subject matter expert on Salesforce configuration.

Skills

Salesforce

Communication

Process Improvement

User Story Development

End-to-End Testing

Job description

Role: Sr. Salesforce Business Analyst

Location: Pune (Hybrid, 3 days work from office)

Roles & Responsibilities

• Champion in continuous process improvement across the Project / Product development lifecycle.
• Drive system adoption through end-user support and training.
• Identify areas of improvement and implement solutions in the process.
• Creates well-defined business cases by analysing the value of an idea, concept, request, or potential project including, defining the scope, objective, and baseline requirements.
• Serve as a subject matter expert on Salesforce configuration and development.
• Maintain system reports and dashboards to track trends in usage, adoption, and other key metrics.
• Creates, monitors, and updates detailed project plans.
• Reviews and provides input into project scope definitions.
• Typically, responsible or heavily Involved in the creation of end-user and administrator training material, potentially delivering end-user training.
• Partner with the internal business areas to understand their business and strategic initiatives, processes, and system enhancements.
• Proactively identifies areas for improvement within assigned business areas.

Requirements

• 2-5 years of experience in a BA role on Salesforce.
• Good communication skills.
• Understanding the requirements and should be able to transform those into user stories.
• Able to understand the legacy system and envision the future implementation.
• Should be able to demonstrate the developed functionality.
• Should be able to review/write test cases and do at least high-level e2e testing prior UAT .
• Salesforce Administrator or CPQ Specialist certification will be an added advantage