Senior Sales Force Scrum Lead - EST Time Zone

Tech Data APAC; Chennai District; On-site; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Elective Benefits

Career Growth Programs

Life Empowerment Program

Global Diversity & Inclusion

Job summary

Tech Data in India is seeking a Salesforce Scrum Lead to drive Agile delivery for Salesforce and AI solutions, including Agentforce, Einstein AI, and Data Cloud. You will lead Scrum ceremonies, mentor teams, and partner with stakeholders to deliver scalable Salesforce capabilities across Sales Cloud and Service Cloud.

This role requires 7+ years in Salesforce development and 3+ years leading Agile teams, plus strong skills in Apex, LWC, REST/SOAP, and DevOps.

Qualifications

• 7+ years Salesforce development experience.
• 3+ years leading Agile/Scrum teams.
• Strong knowledge of Sales Cloud and Service Cloud.
• Hands-on with Apex, LWC, Flows, and platform admin tasks.
• Experience with Agentforce, Einstein AI, and Data Cloud is a plus.

Responsibilities

• Lead Agile/Scrum delivery for Salesforce projects, including sprint planning, backlog management, stakeholder coordination, and release execution.
• Design, develop, and support Salesforce solutions using Apex, LWC, Flows, and platform technologies.
• Implement and optimize Agentforce, Einstein AI, Data Cloud, and AI automation.
• Define and deliver scalable integration solutions using APIs and enterprise patterns.
• Drive DevOps with CI/CD pipelines, source control, automated testing, and release management.
• Ensure adherence to architecture standards, security controls, governance, and Responsible AI.
• Mentor teams, conduct code reviews, and promote best practices.
• Collaborate with stakeholders to identify opportunities for innovation and process improvement.

Skills

Sales Cloud

Service Cloud

Apex

LWC

Scrum Leadership

CI/CD

APIs

Security

Team Leadership

Education

Bachelor's degree in CS/IS/Engineering

Tools

SFDX

Git

Jenkins

Job description

The Salesforce Scrum Lead - Agentforce & AI Solutions is responsible for leading Agile Salesforce delivery teams while driving the design, development, and implementation of enterprise Salesforce and AI-powered solutions. This role combines Scrum leadership, Salesforce technical expertise, solution architecture, and hands‑on development to deliver scalable, secure, and innovative business capabilities across Sales Cloud, Service Cloud, Agentforce, and Data Cloud.

The ideal candidate will serve as the primary Agile lead for Salesforce initiatives, facilitating Scrum ceremonies, managing sprint execution, aligning business priorities, and ensuring successful delivery of business value. In addition, the role will lead the implementation of Agentforce AI agents, Einstein AI capabilities, enterprise integrations, and DevOps practices while promoting Salesforce best practices, governance, security, and continuous improvement. This position partners closely with business stakeholders, product owners, architects, and development teams to deliver intelligent customer, employee, and operational solutions that support business transformation objectives.

This role combines Scrum leadership, Salesforce technical expertise, solution architecture, and hands‑on development to deliver scalable, secure, and innovative business capabilities across Sales Cloud, Service Cloud, Agentforce, and Data Cloud.

Key Responsibilities

• Lead Agile/Scrum delivery for Salesforce projects, including sprint planning, backlog management, stakeholder coordination, and release execution.
• Design, develop, and support Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Salesforce platform technologies.
• Implement and optimize Salesforce Agentforce, Einstein AI, Data Cloud, and AI‑driven automation solutions.
• Define and deliver scalable integration solutions using APIs, middleware, and enterprise integration patterns.
• Drive Salesforce DevOps practices including CI/CD pipelines, source control, automated testing, and release management.
• Ensure adherence to Salesforce architecture standards, security controls, governance policies, and Responsible AI principles.
• Mentor development teams, conduct code reviews, and promote Agile and Salesforce best practices.
• Collaborate with business and technical stakeholders to identify opportunities for innovation and process improvement.

Qualifications

• 7+ years of Salesforce development experience and 3+ years leading Agile/Scrum teams.
• Strong expertise in Salesforce Sales Cloud, Service Cloud, Apex, Lightning Web Components (LWC), Salesforce Flows, JavaScript, and platform administration.
• Hands‑on experience implementing Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and AI automation capabilities.
• Experience with Salesforce Data Cloud, enterprise integrations, REST/SOAP APIs, and modern API‑first architectures.
• Strong knowledge of Salesforce DX (SFDX), Git, CI/CD pipelines, DevOps practices, and release management processes.
• Proven ability to lead cross‑functional teams, manage stakeholders, and deliver enterprise‑scale Salesforce solutions.
• Excellent communication, leadership, problem‑solving, and organizational skills.

Preferred Certifications

• Salesforce Certified Administrator
• Salesforce Platform Developer I (Required)
• Salesforce Agentforce Specialist (Required)
• Salesforce Platform Developer II
• Salesforce Data Cloud Consultant
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master (SSM)

Education:

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent combination of experience and certifications.

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses.
• Elevate Your Personal Well‑Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.