Senior Sales Consultant

SWAROVSKI; Bhiwandi; On-site; INR 180,000 - 320,000; Full time

Job summary

Swarovski in India seeks a Sales Consultant to deliver exceptional service, tell compelling brand stories, and help customers find brilliance in our fashion and lifestyle collections.

You will stay current on product knowledge, promote loyalty programs, and collaborate with the store team to create a welcoming environment that reflects the pop luxury and elegance of Swarovski.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent customer service skills and a winning personality.
• Curious, empathetic and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products information, using digital tools to enhance the customer experience.

Skills

Customer service

Communication

Multicultural environment

Digital tools

Job description

Job Description

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About The Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology