Senior Renewal Sales Specialist

Rubrik

Bengaluru

On-site

INR 1,000,000 - 1,400,000

Full time

8 days ago

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Job summary

Rubrik is seeking a Senior Renewal Sales Specialist I for night shift in Bangalore to own renewal books for US & EMEA accounts. You will drive on-time renewals, negotiate uplift, and maintain a healthy renewal pipeline within CRM, coordinating with Account Executives, Renewal Operations, and Customer Success.

The role requires 5+ years in SaaS renewals or account management, strong English communication, and the ability to balance multiple tasks in a fast-paced environment.

Qualifications

  • 5+ years in Renewals/Account Management/Sales/Customer Success in SaaS.
  • Experience with global customers (US, EMEA, APAC).
  • Excellent English communication, written and verbal.
  • Bachelor's degree in any discipline.

Responsibilities

  • Meet quarterly renewal quota and ACV plan commitments.
  • Negotiate and drive uplift on renewals.
  • Manage renewal pipeline and quotes in CRM 120 days prior to renewal.
  • Collaborate with Sales, Support, and Customer Success to mitigate renewal risk.
  • Review and forecast renewal opportunities with distributors and partners.
  • Maintain renewal pipeline hygiene and coordinate on Upgrade+Renewal opportunities.

Skills

Renewals
Account Management
Sales
Customer Success
SaaS

Education

Bachelor's degree

Tools

CRM software

Job description

Senior Renewal Sales Specialist I - Night Shift (5:30 PM to 2:30 AM)

Location: Bangalore, India

Department: Support

Location : Bangalore

Shift : 5:30 PM to 2:30 AM (IST)

Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office.

As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is primarily responsible to ensure successful and on-time renewals.

To be successful in this role requires excellent communication, coordination with cross-functional teams such as, Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance and others.

This is an ideal opportunity for someone who wants to be part of one the fastest-growing cloud data management and data security SaaS companies and have prior experience in Sales, Customer Success & Account/Channel Management.

What You’ll Do:

  • Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan.
  • Responsible for negotiation and driving incremental standard uplift on renewals.
  • Own, manage and review your current & upcoming renewal pipeline periodically in CRM.
  • Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk.
  • Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date.
  • Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM.
  • Maintain healthy pipeline hygiene i.e for CQ +1 & monthly linearity.
  • Work in close coordination with Account Executive on Upgrade+Renewal Opportunities.
  • Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed.
  • Keep up with Phase - Product Training/Certifications & Company Updates
  • Conduct Periodic Pipeline Review & Forecast meetings with Distributors & Partners.

Required Skills and Experience:

  • 5+ years of experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS
  • Have exposure & experience of working with Global Customers i.e US, EMEA & APAC
  • Experience working in Cloud Data Management & Security
  • Prior Experience working in Channel/ Partner Ecosystem will be an add on.
  • Excellent English communication skills (written and verbal)
  • Bachelor's degree in any discipline
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements.
  • Must be a self-starter with the ability to work independently or in a team environment

#LI-DR2

Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Linkedin | X (formerly Twitter) | Instagram |Rubrik.com

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:
  • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.

Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact hr@rubrik.com. Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

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