Senior Project Manager - Professional Services

Zscaler Softech; Bengaluru; Ibrido; INR 1.500.000 - 2.500.000; Tempo pieno

Vantaggi offerti da questo lavoro

Various health plans

Parental leave options

Retirement options

Education reimbursement

In‑office perks, and more

Descrizione del lavoro

Zscaler is seeking a Senior Project Manager, Professional Services for Bengaluru (Hybrid). You will lead the end-to-end delivery of customer-facing projects within the Professional Services organization, managing complex engagements from initiation through closure with a focus on on-time, in-scope, high-quality outcomes.

A strong background in cybersecurity delivery and practical understanding of AI-enabled service delivery is required.

Competenze

• Foundational understanding of AI/ML technologies and experience leveraging AI-driven solutions.
• Bachelor’s degree in Business, IT, Cybersecurity, or related field, or equivalent practical experience.
• PM certification such as PMP, PRINCE2, or equivalent.
• Minimum 5 years experience managing cybersecurity-related projects or enterprise security programmes.

Mansioni

• Lead end-to-end delivery of Professional Services projects, including planning, execution, governance, risk management and closure.
• Manage multiple concurrent engagements involving cybersecurity implementations, transformations, assessments or optimization services.
• Build and maintain detailed project plans, status reporting, RAID logs, resource plans, and stakeholder communications.
• Coordinate cross-functional teams including technical consultants, solution architects, support, sales, and customer leadership.
• Drive governance through regular steering meetings, status reviews, and executive updates.

Conoscenze

AI/ML basics

Project management

Stakeholder communication

Risk management

Formazione

Bachelor's degree in Business/IT/Cybersecurity or equivalent

PM certification (PMP/PRINCE2)

Strumenti

AI-driven PM tools

Predictive analytics tools

Automation frameworks

Descrizione del lavoro

Role

Role We are looking for a Senior Project Manager, Professional Services to join our team. This is a Bengaluru (Hybrid) role, reporting to the Manager, Professional Services in the Professional Services department. We are seeking an experienced Project Manager to join our Professional Services organization, leading the successful delivery of customer-facing projects. This role is responsible for managing complex engagements from initiation through closure, ensuring projects are delivered on time, within scope, and to a high standard of quality. The ideal candidate will have a strong background in professional services delivery, experience managing cybersecurity-related projects, and a practical understanding of how AI technologies can support service delivery, automation, analytics, and customer outcomes.

What you’ll do (Role Expectations)

• Lead the end-to-end delivery of Professional Services projects, including planning, execution, governance, risk management, and closure
• Manage multiple concurrent customer engagements involving cybersecurity implementations, transformations, assessments, or optimization services
• Build and maintain detailed project plans, status reporting, RAID logs, resource plans, and stakeholder communications
• Coordinate cross-functional teams including technical consultants, solution architects, support teams, sales, and customer leadership
• Drive effective governance through regular steering meetings, status reviews, and executive updates

Who You Are (Success Profile)

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands‑on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high‑trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field, or equivalent practical experience
• Project Management certification such as PMP, PRINCE2, or equivalent
• Minimum 5 years experience with managing projects related to cybersecurity solutions, services, or enterprise security programmes

What Will Make You Stand Out (Preferred Qualifications)

• Experience leveraging AI-driven project management tools, predictive analytics, or automation frameworks to optimize resource allocation, track milestones, and streamline professional services delivery
• Working knowledge of AI concepts, tools, and use cases relevant to service delivery or customer transformation
• Experience in delivery of large, complex projects with multiple workstreams
• #LI-Hybrid #LI-RR1

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In‑office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here .

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay TransparencyZscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support.

Experience Level Senior Level