Senior Program Manager

Nielsen Holdings Plc; India; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Nielsen Holdings Plc is seeking a seasoned professional to lead end-to-end New Product Introduction (NPI) and Go-To-Market (GTM) initiatives for Gracenote products. You will orchestrate cross-functional collaboration across Product, Engineering, Legal, Marketing, Sales, and Customer Success to ensure successful launches and ongoing post-launch evaluation.

The role emphasizes bridging technical execution with commercial readiness, building scalable playbooks, and delivering clear executive-level

Qualifications

• 7+ years in program management or GTM roles in B2B tech/SaaS.
• Ability to align product, engineering, legal, and marketing teams.
• Experience with Agile/Scrum and project management frameworks.
• Excellent written and verbal communication for exec summaries.

Responsibilities

• Lead the New Product Introduction (NPI) / Go-To-Market (GTM) from ideation to launch and post-launch review.
• Serve as the main liaison connecting Product, Engineering, Legal, Marketing, Sales, and Customer Success.
• Host regular cross-functional syncs and provide concise executive program health reports.
• Build and scale a standardized NPI playbook with defined phases, gates, and ownership for future launches.
• Identify bottlenecks, dependencies, and risks and propose mitigation plans.

Skills

Program management

Product operations

Go-To-Market

Cross-functional leadership

Education

PMP

PgMP

Agile certifications

Job description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Role Summary

Serves as the connective tissue for our most strategic product launches. In this newly created role, you will be the central orchestrator responsible for managing the end-to-end lifecycle of bringing new Gracenote products and features to market.

You will not just manage a schedule; you will bridge the gap between technical execution and commercial readiness in partnership with Product, Engineering, Legal, Marketing, Sales, and Customer Success.

Key Responsibilities

Lead the comprehensive New Product Introduction (NPI) / Go-To-Market (GTM) process from ideation and development through to launch and post-launch evaluation.

Serve as the primary liaison connecting diverse teams. Ensure alignment across:

Product & Design: Tracking feature readiness, user experience milestones, and beta testing.

Engineering: Monitoring development sprints, QA, and technical deployment schedules.

Legal & Privacy: Ensuring new products meet all regulatory compliance, data privacy standards, and that necessary vendor/client contracts are updated.

Marketing: Aligning product delivery with messaging, positioning, and promotional launch campaigns.

Sales & Enablement: Ensuring sales teams are trained, equipped with collateral, and ready to monetize the product on day one.

Customer Support/Operations: Ensuring support teams have the documentation and tools needed to assist clients post-launch.

Build and scale a standardized NPI playbook for Gracenote, defining clear phases, gates, deliverables, and ownership for all future launches.

Proactively identify bottlenecks, dependencies, and risks across all workstreams. Develop mitigation plans and escalation critical issues to executive stakeholders with proposed solutions.

Host regular cross-functional syncs. Provide clear, concise executive reporting on program health, launch readiness, and post-launch metrics.

Qualifications

• 7+ years of program management, product operations, or GTM management experience, preferably within the B2B tech, SaaS, or data/entertainment industries.

Proven ability to "speak the language" of diverse departments—from deeply technical engineering constraints to complex legal compliance and nuanced marketing strategies.

Exceptional leadership skills with the ability to drive alignment, accountability, and momentum among stakeholders who do not report to you.

Deep understanding of software development lifecycles (Agile/Scrum) and traditional project management frameworks. PMP, PgMP, or Agile certifications are a plus.

Hyper-organized with a keen eye for detail. Capable of managing multiple, complex product launches simultaneously in a fast-paced environment.

Outstanding written and verbal communication skills, capable of distilling complex program statuses into clear executive summaries.