Senior Program Manager

esper.io; Bengaluru; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

A leading SaaS company in Bengaluru is seeking a Sr. Technical Program Manager to lead complex technical programs. The ideal candidate will manage cross-functional initiatives and enhance program delivery through Agile methodologies. Responsibilities include overseeing projects, collaborating with executives for prioritization, and mentoring team members. With 8-12 years of experience in the software industry, candidates should have a strong technical background and proven project management skills. Join a fast-growing environment where every team member’s contribution is valued.

Qualifications

• 8-12+ years of industry experience in Software Industry.
• Minimum of 2-4 years as a software engineer and 4-7 years in technical program/project management.

Responsibilities

• Oversee multiple large-scale technology initiatives.
• Ensure on-time delivery of mission-critical projects.
• Manage end-to-end program lifecycle.

Skills

Program delivery across engineering

Agile program management frameworks

Cross-functional collaboration

Mentorship qualities

Education

B.tech/B.E in Computer Science/IT/MBA

Tools

SAFe certification

Agile Leadership certification

ITIL certification

Job description

Esper is experiencing hyper growth! We’re the industry’s first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a service. Esper has rapidly-growing global customer adoption among some of the world’s most innovative major brands in retail, hospitality, logistics, and healthcare.

Esper is looking for an experienced software engineering Sr.Technical Program Manager, who is business strategy, process, and technically minded. This role will lead complex, cross functional technical programs and projects. In addition, this role will involve a hands‑on approach to own and scale our Product Engineering processes and will need to be a self starter, and use a friendly, flexible approach in a process-light environment.

What You’ll Be Doing

• Directed cross-functional program delivery across engineering, product, QA, and operations, overseeing multiple large-scale technology initiatives.
• Developed and executed program roadmaps aligned with strategic business goals, ensuring on-time delivery of mission-critical projects.
• Managed end-to-end program lifecycle—from planning and requirements gathering to risk management, execution, and post-launch reviews.
• Collaborated with executives to prioritise initiatives, resolve escalations, and maintain transparency through clear communication and reporting.
• Scaled Agile program management frameworks, improving delivery predictability and cross-team collaboration.
• Mentored engineers and product managers, fostering a culture of accountability and continuous improvement.
• Defined and tracked OKRs and KPIs to measure success and align with broader business objectives.
• Worked with technical leads to evaluate architecture decisions, resolve blockers, and ensure alignment between technical and business goals.

Skills & Abilities

• B.tech/B.E degree preferred Computer Science/IT/MBA
• 8-12+ years of industry experience in Software Industry
• Minimum of 2-4 years of software engineer and 4-7 years of technical program/project management experience

Bonus Points if You have

• Experience delivering and supporting a major software release
• Certification in SAFe, Agile Leadership, ITIL
• Excellent balance of interpersonal, organizational, and technical skills
• Managing relationships with key partners or vendors
• Ability to evangelize and represent a technical community
• Experience managing cross-functional projects
• Effective working and partnering with executive level staff
• Ability to deal with ambiguity and create order out of chaos
• Experience managing and tracking budgets
• Experience as a software engineering manager
• Proven experience in leading globally distributed teams

What we think makes us special

Esper is a fast-growing, well-funded company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We’re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don’t hire just to fill a spot, we want you to make a difference.