Position Overview and Objective
The Senior Program Manager will manage and lead programs to drive the engineering development and implementation process for a subsystem and component of a product or service offering. The role encompasses all stages of a product’s lifecycle, from ideation through modifications, upgrades, and maintenance. The Senior Program Manager will oversee strategic programs and initiatives within the cybersecurity software and services organization, ensuring alignment with business objectives, customer needs, and regulatory requirements.
Responsibilities
- Strategic Influence & Thought Leadership – Guides executive decision‑making on product strategy, technology investments, and long‑term roadmap planning.
- Enterprise‑Wide Program Management – Oversees multiple complex initiatives spanning business units, ensuring strategic objectives are met across products and teams.
- Technical Due Diligence – Leads deep dives into system architecture, performance, and scalability to assess risk and feasibility for high‑impact initiatives.
- Executive & Stakeholder Alignment – Communicates trade‑offs, investment rationales, and progress updates to C‑suite and board‑level stakeholders.
- Mentorship & Organization Impact – Develops best practices, frameworks, and coaching initiatives to elevate program management capabilities across the company.
- Lead and manage large‑scale cybersecurity programs from initiation through completion, ensuring alignment with company objectives.
- Develop and maintain program roadmaps, timelines, and deliverables, ensuring effective coordination across engineering, product management, marketing, legal, sales and customer success teams.
- Oversee program governance, risk management, and compliance with industry security standards and regulations.
- Define and implement best practices for program execution, tracking, and reporting, ensuring visibility and accountability.
- Serve as the primary point of contact for program stakeholders, facilitating communication and alignment across business units.
- Manage budgets, resource allocation, and vendor relationships to optimize program efficiency.
- Drive continuous improvement initiatives to enhance program execution, team collaboration, and customer satisfaction.
- Serve as the central resource with design, process, manufacturing, test, quality, and marketing as the product(s) move to production and distribution.
- Design, develop, and manage activities for a specific product or group of products from definition to end of life.
- Coordinate activities of supporting project teams and internal and external development partners.
- Track progress against established plan and make decisions to alter or update schedule and resource allocation.
- Mentor direct and interdisciplinary team members.
- Champion AI & Automation in Program Management – Identify and implement AI‑driven tools and automation workflows to streamline planning, status reporting, risk tracking, and cross‑functional coordination.
- Drive data‑driven insights by leveraging AI‑powered analytics and dashboards to proactively surface program health metrics, predict delivery risks, and support executive‑level decision‑making.
Experience & Requirements
- 12+ years’ experience in a technical or product role managing large‑scale software deployments.
- 12+ years of experience in program / project / product management, with at least 8 years in software development.
- Bachelor’s degree in Computer Science, Cybersecurity, Business, or a related field.
- Understanding of project and program management skills and methodologies.
- Expertise in Agile, SAFe, etc. and tools such as JIRA, Confluence, Aha!
- Ability to navigate complex stakeholder environments, ensuring effective communication between technical and non‑technical teams.
- Strong analytical and problem‑solving skills to identify risks, dependencies, and optimization opportunities.
- Excellent leadership, negotiation, and change management skills to drive execution and adoption of cybersecurity initiatives.
- Experience communicating and representing work to leadership, framing discussions to gain feedback.
- Proficient in building trust and establishing relationships across multi‑disciplinary teams.
- Experience in cybersecurity is a plus.
- Nice to have: PMP, PgMP, or SAFe certification.
- Experience applying AI tools and automation platforms (e.g., Copilot, Claude, Notion AI) to enhance program management workflows.
- Experience evaluating and piloting AI/ML‑driven solutions to improve operational efficiency and team productivity.
Security Requirements
- Conduct duties in accordance with AWN’s Information Security policies, standards, processes, and controls.
- Background checks are required for this position.
Equal Opportunity Statement
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.