Senior Product Security Engineer

Sprinklr India Private Limited; Gurugram District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Sprinklr India Private Limited is seeking a Senior Product Security Engineer to design, implement, and mature cloud security across AWS, Azure, and GCP. You will assess IAM configurations, network designs, and Kubernetes security, while embedding security into CI/CD and IaC pipelines.

Collaboration with Engineering and DevOps is essential to scale secure practices across product deployments. You will develop security guardrails, automate baselines, and prototype AI-enabled security tooling to

Qualifications

• Security-focused knowledge of cloud services and infrastructure.
• Experience with securing cloud services, IAM, logging, and DNS.
• Experience with IaC security scanning and vulnerability management.

Responsibilities

• Implement and continuously improve Sprinklr's cloud security controls across AWS, Azure, and GCP environments.
• Perform security assessments of cloud infrastructure, IAM configurations, network architectures, Kubernetes environments, and cloud services to identify risks and recommend practical remediation.
• Develop, automate, and operationalize security baselines, guardrails, and security standards for cloud-native services, infrastructure, platforms, and product deployments.
• Assess Infrastructure as Code and Embed security controls enabling secure design, development, deployment, and operations of Cloud Infrastructure.
• Extend support for triaging Network PenTest findings and revalidating the fixes
• Support initiatives focused on cloud hardening, vulnerability management, identity security, attack surface reduction, infrastructure security, cloud governance, and DDoS resilience.
• Communicate technical risks, security findings, and remediation recommendations effectively to both technical and non-technical stakeholders.
• Partner closely with Engineering teams to remediate security findings, improve secure engineering practices, and integrate security into day-to-day development workflows.
• Develop security tooling, AI automation frameworks and integrations that improve visibility, reduce manual effort, and scale security across engineering teams.
• Evaluate emerging cloud services, security technologies, and AI-driven capabilities, prototype solutions, and recommend improvements to strengthen Sprinklr's security posture.
• Support the execution of Sprinklr's cloud security and product security roadmap by partnering with Engineering, DevOps, Platform, and Product teams.
• Contribute to defining and tracking security metrics, operational dashboards, and engineering KPIs to measure security coverage, automation adoption, remediation effectiveness, and overall program maturity.
• Support in security incident response, root cause analysis, and post-incident improvements to strengthen cloud and product security.

Skills

Cloud security fundamentals

AWS / Azure / GCP knowledge

Kubernetes security

Terraform / IaC

CI/CD tooling

Scripting (Python)

Communication skills

GitLab / GitHub

Jenkins

Postman API tools

Tools

GitLab / GitHub

Jenkins

Helm

Postman

Job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description Job Description:

As Product Security Engineer - Senior, you will:

• Implement and continuously improve Sprinklr's cloud security controls across AWS, Azure, and GCP environments.
• Perform security assessments of cloud infrastructure, IAM configurations, network architectures, Kubernetes environments, and cloud services to identify risks and recommend practical remediation.
• Develop, automate, and operationalize security baselines, guardrails, and security standards for cloud-native services, infrastructure, platforms, and product deployments.
• Assess Infrastructure as Code and Embed security controls enabling secure design, development, deployment, and operations of Cloud Infrastructure.
• Extend support for triaging Network PenTest findings and revalidating the fixes
• Support initiatives focused on cloud hardening, vulnerability management, identity security, attack surface reduction, infrastructure security, cloud governance, and DDoS resilience.
• Communicate technical risks, security findings, and remediation recommendations effectively to both technical and non-technical stakeholders.
• Partner closely with Engineering teams to remediate security findings, improve secure engineering practices, and integrate security into day-to-day development workflows.
• Additionally, you will:
• Develop security tooling, AI automation frameworks and integrations that improve visibility, reduce manual effort, and scale security across engineering teams.
• Evaluate emerging cloud services, security technologies, and AI-driven capabilities, prototype solutions, and recommend improvements to strengthen Sprinklr's security posture.
• Support the execution of Sprinklr's cloud security and product security roadmap by partnering with Engineering, DevOps, Platform, and Product teams.
• Contribute to defining and tracking security metrics, operational dashboards, and engineering KPIs to measure security coverage, automation adoption, remediation effectiveness, and overall program maturity.
• Support in security incident response, root cause analysis, and post-incident improvements to strengthen cloud and product security.

Required Skills:

• Must have Knowledge about storage, compute, DNS and network services in AWS, Azure and/or GCP
• Knowledge about securing cloud services - (VPC/VNET, S3 or similar, Cloud Network Security, IAM, Logging and Auditing in Cloud, DNS, SMTP and Datastores)
• Knowledge about cloud agnostic & cloud specific security services offerings
• Knowledge about CIS benchmarks and security controls for Cloud service providers, Operating systems, Kubernetes, Docker and Server software technologies
• Knowledge about Disaster Recovery, High Availability and Encryption in Cloud Infrastructure as Code: Terraform, AWS Cloud Formation
• Basic knowledge of Kubernetes administration and security Docker concepts Operating Systems: Linux Any of these Scripting Languages: Python / shell / SQL / JavaScript
• Excellent communication skills
• Experience in understanding vulnerabilities, triaging them and providing remediation guidance to development Good to have Experience with CNAPP, CSPM, CWPP, CIEM, DSPM, KSPM, IaC Scanning and Vulnerability Management solutions Application Security: OWASP, Secure coding practices, vulnerability scanning, penetration testing
• Collaboration and Communication: Agile, Scrum, Jira, Confluence
• Experience working with Version Control Tools: Gitlab / Github
• Experience working with any of these Continuous Integration Tools: Jenkins / Airflow
• Experience working with any of these Continuous Deployment Tools: Chef / Ansible / Helm
• Experience building AI Assisted or Agentic workflows
• Data Lakes: Snowflake or BigQuery API Tools: Postman

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer.

While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

EEO - Our philosophy:

Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.