Senior Product Owner

Lloyds Bank plc; Hyderabad; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Lloyds Technology Centre in Hyderabad, India, is seeking an experienced Product Owner to own a product feature set and guide a small team. You will translate customer needs into clear user stories, contribute to the product vision, and drive the backlog to deliver incremental value.

Collaborate with journey managers, ensure readiness for release, and mentor others while aligning with governance and risk controls.

Qualifications

• Defines user-stories at Team level to meet customer needs
• Provides input into overall Product vision and Product roadmap
• Prioritises, refines and manages Team Product backlog
• Investigates incidents and develops contingency plans
• Implements development frameworks and mentors others
• Works with Integrators on large changes

Responsibilities

• Supports development of Team OKRs and provides product performance data
• Defines user-stories at Team level to meet customer needs
• Works with Customer Journey Manager to analyse user stories for improvements
• Provides input into overall Product vision and Product roadmap
• Prioritises, refines and manages Team Product backlog
• Accountable for Product change governance and Business Readiness activities for features/ journeys
• Investigates incidents and develops contingency plans
• Implements development frameworks, coaching others
• Works with Integrators when change is particularly large
• Owns and manages the product backlog for a Group-wide technology asset
• Develops technical design for the product
• Manages all product risk
• Defines the segmentation and supplier strategy
• Environment Planning and other technical activities

Job description

End Date Tuesday 29 September 2026.

We Support Flexible Working.

Flexible Working Options Hybrid Working.

Job Description Summary

The purpose of the Product Owner is the overall ownership for a single product which contains 1-2 features, journeys or technology components. They are typically a Team Lead (containing 1-2 Feature or Component Teams), reporting into the Lab Lead. This role is responsible to oversee the release of incremental value within a single product feature or technology component, with the primary aim of delivering value to customers and stakeholders by ensuring the team focuses on the right priorities.

Role responsibilities

• Supports development of Team OKRs and provides product performance and benefits realisation data
• Defines user-stories at Team level to meet customer needs
• Works with Customer Journey Manager to analyse user stories for customer journey improvements
• Provides input into overall Product vision and Product roadmap
• Prioritises, refines and manages Team Product backlog
• Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO's are accountable but activities to be delivered by the whole team.
• Investigates incidents and develops contingency plans
• Implements development frameworks for their area, coach and mentor others in the organisation
• Works with Integrators when change is particularly large

Additional responsibilities for Technical Team Product Owners

• Owns and manages the product backlog for a Group-wide technology asset Develops technical design for the product
• Manages all product risk
• Defines the segmentation and supplier strategy
• Environment Planning and other technical activities

Job Description

Personally meets customer needs related to standard products and services and/or supervises a team of customer advisors. Delivers outcomes by managing others and working within established systems. Uncovers emerging issues and/or needs and identifies potential causes, related issues, key stakeholders and barriers. Analyses and evaluates the feasibility/relevance of proposed complex financial products, then develops and amends as necessary with guidance from senior colleagues and/or supervises activities performed by a financial product development/specialist team. Analyses and evaluates the feasibility/relevance of proposals for complex products/services, then develops and amends as necessary with guidance from senior colleagues and/or supervises activities performed by a product development/specialist team. Investigates standard and non-routines incidents and reports and provides expert advice to more senior colleagues while coordinating with all internal functions to facilitate effective implementation of compliance programmes to minimise risk exposures and ensure adherence with regulatory standards. Develops and/or delivers a contingency plan for significant aspects of the risk management and/or control process. Identifies and evaluates complex expertise-led solutions against a range of criteria to find the ones that best meet business needs. Identifies shortcomings, then suggests and implements improvements to existing business practices, while developing and delivering projects or a workstream within the organisation's change management programme with guidance from senior colleagues. Takes responsibility for implementing a team's formal development framework with guidance from senior colleagues, while informally coaching others throughout the organisation in area of expertise and pursuing and investing in opportunities for own personal development.

We're Lloyds Technology Centre*, a tech and data company located in Hyderabad, India.

We're part of Lloyds Banking Group, a leading provider of financial services in the UK and the UK's largest digital bank, with more than 27 million customers.

We're changing financial services, and we want you to join us. With market-leading people practices and great opportunities for career and skills growth, we are committed to creating an exceptional colleague experience that is welcoming for all.

*Lloyds Technology Centre does not offer financial services in India.

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