Senior Product Manager - VAS

usemultiplier.com; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Health insurance

ESOPs

Growth opportunities

Diverse, talented team

Job summary

Multiplier is recruiting a senior product leader to launch and own VAS products for our global customers from a self-serve platform. You will drive experiences across IT assets, background verification, office & car lease, and similar services, coordinating with marketing, operations, onboarding, payments and foundations teams.

You will shape the product roadmap, measure KPIs, and collaborate with top engineers to deliver world-class solutions while iterating with customer feedback across

Qualifications

• 7+ years of experience in HR tech / ecommerce / SaaS products.
• Strong ownership mindset and ability to drive initiatives independently.
• Deep understanding of customers and needs across geographies.
• Proven ability to take a product from conception to market adoption.
• Strong written and verbal communication with clear articulation of customer problems.
• Experience in HR / Compliance space is a plus.
• Ability to set KPIs and align teams.

Responsibilities

• Launch the Value Added Services (VAS) products for our customers & members worldwide.
• Define how customers select and use VAS products via a self-serve SaaS platform.
• Own the VAS stack and build new experiences for a world-class offering.

Skills

Ownership mindset

Product initiatives

Customer understanding

Communication skills

KPI setting

Job description

About Us:

Multiplier is a new-age PEO platform that simplifies international hiring.

Our global employment platform makes it easy for companies to hire teams internationally by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.

Multiplier’s mission is to enable companies to hire the best candidate for the job, regardless of their location.

The future of work has changed dramatically in the wake of the COVID-19 pandemic and companies have become more comfortable with distributed teams. Now, more than ever, organizations want to access the best talent, in any location, and need tools that will help them hire across various countries quickly and efficiently. The traditional process of employing talent in a new country can take between a few weeks to months, depending on the country. Often, companies have to set up local entities to facilitate this process.

We have our own legal infrastructure that help companies expand their team across any number of countries quickly and efficiently, and without establishing a local legal entity. The platform’s architecture works under a software layer that allows companies to scale and manage their distributed teams using a simple interface.

Your mission:

• Your mission is to launch the Value Added Services (VAS) Products for our customers & members aligned with customer needs and business goals.

• You will deliver world-class experiences and define how our customers select and use VAS products - IT Assets, Background Verification, Office & Car Lease and similar products globally through a self-serve SaaS platform.

• You will own our VAS stack, and constantly seek to build new experiences and solutions to make our product offering world-class.

• You’ll develop a deep understanding of global employee hiring & different stakeholders needs during the hire to retire process, and abstract simple solutions for our customers to adopt.

• You’ll help define the goals & vision for our VAS charter & will work with a variety of stakeholders involved in the onboarding, invoicing, partner management process including marketing, operations, onboarding, payments and foundational services teams, to align everyone to a single vision.

• You’ll develop & measure KPIs for success. You will define and own the product roadmap & work with a team of excellent engineers to deliver solutions to our users.

• You’ll be constantly talking to our customers, and obsessively iterate the product, taking into account the various user segments & local nuances involved in the geographies we operate in.

We’re looking for someone who has:

• Ideally 7+ years of experience working on HR Tech/Ecommerce/SaaS products in fast growing teams

• Strong ownership mindset and a proven ability to drive product initiatives independently

• A deep understanding of the customer and their needs, including nuances across different geographies

• Proven ability to take a product from the earliest conception to successful market adoption

• Strong written and verbal communication skills with a talent for precise articulations of customer problems

• Good to have previous work experience in HR / Compliance space

• Ability to setup the KPIs for success & align the team

• Great problem solving mindset, thinking from first principles.

Why Join Us?

• Comprehensive health insurance coverage for you and your loved ones.

• Attractive ESOPs to make you a part of our growth and success.

• Be part of a fast-growing startup with the chance to influence the direction of our product and company.

• Join a diverse, talented team passionate about solving complex problems and delivering outstanding products.

Equal Employment Opportunity:

Multiplier is committed to building a diverse and inclusive workforce. We are an equal opportunity employer and do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.