Senior Product Designer

Webhosting; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

DigiCert is seeking a Senior Product Designer to lead user-centered experiences that help customers secure, govern, and build their AI models. You will shape how customers understand, manage, and interact with AI-driven trust, risk, and transparency, collaborating with product, engineering, and leadership teams.

This role demands comfort with ambiguity, the ability to simplify complex systems, and a passion for building trust in AI through exceptional user experiences.

Qualifications

• 5+ years of experience in UX, product, or interaction design.
• Proven experience leading complex, ambiguous projects and delivering end-to-end design solutions.
• Strong proficiency in design and prototyping tools such as Figma, Figma Make, Claude Code or similar tools.
• Deep understanding of user-centered design, interaction design, and usability best practices.

Responsibilities

• Lead the design of end-to-end user experiences for the AI model experience and features, from discovery through delivery.
• Partner with product managers and engineers to define product strategy and translate complex AI concepts into intuitive experiences.
• Conduct and guide user research to uncover customer needs, mental models, and trust gaps related to AI systems.
• Advocate for user needs and ethical design considerations, ensuring transparency, explainability, and usability in AI-driven experiences.
• Develop frameworks, interaction models, and design patterns that scale across AI-related products.
• Present design concepts, research insights, and strategic recommendations to stakeholders and leadership.
• Mentor and provide guidance to other designers, elevating team craft and design quality.
• Drive collaboration across teams to align on user experience vision and execution.
• Use qualitative and quantitative data to evaluate design effectiveness and iterate on solutions.

Skills

UX Design

Product Design

User Research

Communication

Tools

Figma

Figma Make

Claude Code

Job description

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

We are seeking a Senior Product Designer to lead the design of user-centered experiences that help customers secure, govern, and build their AI models. In this role, you will play a key role in shaping how customers understand, manage, and interact with AI-driven trust, risk, and transparency. You’ll work across product, engineering, and leadership teams to define strategy, influence product direction, and deliver thoughtful, scalable design solutions. This is an opportunity for a designer who thrives in ambiguity, can simplify complex systems, and is passionate about building trust in AI through exceptional user experiences.

What you will do

• Lead the design of end-to-end user experiences for the AI model experience and features, from discovery through delivery
• Partner with product managers and engineers to define product strategy and translate complex AI concepts into intuitive experiences
• Conduct and guide user research to uncover customer needs, mental models, and trust gaps related to AI systems
• Advocate for user needs and ethical design considerations, ensuring transparency, explainability, and usability in AI-driven experiences
• Develop frameworks, interaction models, and design patterns that scale across AI-related products
• Present design concepts, research insights, and strategic recommendations to stakeholders and leadership
• Mentor and provide guidance to other designers, elevating team craft and design quality
• Drive collaboration across teams to align on user experience vision and execution
• Use qualitative and quantitative data to evaluate design effectiveness and iterate on solutions

What you will have

• 5+ years of experience in UX, product, or interaction design
• Proven experience leading complex, ambiguous projects and delivering end-to-end design solutions
• Strong proficiency in design and prototyping tools such as Figma, Figma Make, Claude Code or similar tools
• Deep understanding of user-centered design, interaction design, and usability best practices
• Experience conducting and synthesizing user research to inform design strategy
• Ability to translate complex technical or data-driven concepts into clear, usable experiences
• Strong communication and storytelling skills, with experience presenting to stakeholders and leadership
• Experience collaborating closely with cross-functional teams, including engineering and product