Senior Process Excellence Analyst

Roundel

Bengaluru

On-site

INR 1,500,000 - 2,100,000

Full time

7 days ago

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Benefits offered by this job

401(k)

Employee discount

Short term disability

Long term disability

Paid sick leave

Paid national holidays

Paid vacation

Job summary

The Senior Process Excellence Analyst at Target drives scalable process design and governance for Roundel, SD&M, and PG&M. You will partner with Product, Technology, Operations, and Finance to translate evolving business needs into repeatable operating models.

Operating at the intersection of Business, Product, Technology, and Operations, you will own enterprise process design, enable faster execution, strengthen governance, and support growth and long-range plan objectives.

Qualifications

5-7 years of experience in Process Excellence or related analytical roles.
Proven ability to lead end-to-end process design and governance initiatives.
Experience partnering with Product, Technology, Operations, and Business teams.
Strong knowledge of process mapping and change management practices.

Responsibilities

Own end-to-end process architecture enabling scalable operations for Services & Monetization.
Design future-state workflows and governance models for new services.
Lead cross-functional alignment to define requirements and ownership.
Develop KPIs and dashboards to monitor process performance and improvements.

Skills

Process Excellence

Stakeholder Management

Governance & Compliance

Data-driven Analysis

Change Management

Education

Bachelor's degree in Business/Engineering or related

Tools

Visio

Lucidchart

Miro

Power BI

Job description

Senior Process Excellence Analyst Services Development & Monetization

About Us Target is one of the world’s most recognized brands and one of America’s leading retailers. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Target is an iconic brand, a Fortune 50 company and at Target, we have a vision: to become the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative and energetic work environment that rewards those who perform. We deliver engaging, innovative and on-trend experiences for our team members and our guests. We invest in our team members’ futures by developing leaders and providing a breadth of opportunities for professional development. It takes the best to become the best, and we are committed to building a team that does the right thing for our guests, shareholders, team members and communities.

Target Plus is a strategic business initiative offering meaningful guest experiences by bringing high-demand brands and on-trend selection to Target.com. We are a one-of-a-kind marketplace, carefully curated and built keeping in mind guests’ current and changing needs, while continuously improving and innovating our digital shopping experience.

The Services & Monetization team enables scalable commercial capabilities across Roundel, Seller Development & Monetization (SD&M), and Partner Growth & Monetization (PG&M), ensuring the organization can efficiently launch, scale, and optimize revenue-generating services through standardized operating models and operational excellence. As the organization continues to evolve, Services & Monetization is transforming into an integrated operating model that requires strategic process ownership, scalable workflow design, and cross-functional governance to support business growth and future‑state operations.

Role Overview

The Senior Process Excellence Analyst is responsible for leading process excellence initiatives that enable scalable, integrated operations across Services & Monetization. This role owns the design, transformation, governance, and continuous improvement of business processes supporting Roundel, SD&M, and PG&M. Operating at the intersection of Business, Product, Technology, and Operations, this role partners with cross-functional stakeholders to design future-state workflows for new services, establish governance frameworks, standardize operating practices, and translate evolving business needs into scalable operational capabilities. This role has evolved to take strategic ownership of enterprise process design and workflow transformation, enabling a scalable and integrated operating model across Services & Monetization while improving execution speed, strengthening governance, reducing operational inefficiencies, and supporting increasing business complexity, new service offerings, revenue growth, and Long-Range Plan (LRP) objectives.

Key Responsibilities

Process Strategy & Operational Excellence Own end-to-end process architecture supporting Services & Monetization initiatives. Design scalable operating models that enable consistent execution across Roundel, SD&M, and PG&M. Lead enterprise process transformation initiatives that improve operational maturity, efficiency, quality, and scalability. Establish governance frameworks, standard operating procedures, and service delivery models supporting business growth.
Workflow Design & Transformation Evaluate current-state processes and identify opportunities for redesign and automation. Build future-state workflows that support new services, changing business priorities, and organizational scale. Partner with Product teams to prioritize business requirements and implement scalable workflow improvements that reduce operational complexity, improve system capabilities, and support future-state operating models. Ensure process designs balance operational excellence, business objectives, and user experience.
Cross-Functional Leadership & Governance Serve as the primary process excellence partner across Roundel, SD&M, PG&M, Product, Operations, Technology, Finance, and other stakeholder groups. Facilitate cross-functional alignment to define business requirements, process ownership, governance, implementation plans, and clear decision frameworks, handoffs, and accountability across stakeholder teams. Influence strategic decisions through structured process recommendations supported by data and operational insights.
Product & Business Enablement Partner closely with Product Managers to define business requirements and influence scalable system enhancements. Translate operational challenges into product requirements and future-state workflow improvements. Support launch readiness for new services by ensuring operational processes, governance, documentation, and stakeholder enablement are in place. Drive successful adoption of new operating models through structured change management and communication.
Process Performance & Continuous Improvement Define, own, and continuously improve KPIs and operational health metrics measuring process effectiveness, operational efficiency, quality, throughput, adoption, and service performance. Develop executive-ready dashboards and reporting that provide visibility into operational performance, risks, and improvement opportunities. Monitor process performance and proactively recommend enhancements based on business needs, stakeholder feedback, and operational data. Champion a culture of continuous improvement using Lean principles, process excellence methodologies, and best practices while proactively identifying operational risks and driving sustainable improvements.

About You

5-7 years of experience in Process Excellence, Business Transformation, Operations Strategy, Program Management, Business Consulting, Process Improvement, or related analytical roles.
Demonstrated experience leading end-to-end process design, workflow transformation, operating model development, and continuous improvement initiatives.
Experience partnering across Product, Technology, Operations, and Business teams to implement scalable business solutions.
Strong knowledge of process mapping, governance models, operational excellence methodologies, and change management practices.
Excellent analytical, problem-solving, and stakeholder management skills with the ability to navigate ambiguity and influence cross-functional partners and senior leadership without direct authority.
Experience developing executive reporting, KPIs, dashboards, operational performance metrics, and presenting actionable insights and recommendations to senior leadership.
Proficiency with process documentation tools (Visio, Lucidchart, Miro), Microsoft Office Suite, business intelligence platforms, and data-driven process analysis.
Bachelor's degree in Business, Engineering, Operations Management, Industrial Engineering, or a related discipline.

Preferred Qualifications

Experience supporting Retail Media, Marketplace, E-commerce, Advertising, or Digital Commerce organizations.
Experience working with workflow automation platforms, CRM systems, or enterprise operational tools.
Knowledge of product development lifecycle and business requirements management.

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. We'll contact you if you're selected for next steps. In the meantime, follow us at A Bullseye View for the latest news.

Our Benefits

We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.