Senior Principal - Product Owner - Observability

GSK; Bengaluru; Vor Ort; INR 3.500.000 - 7.500.000; Vollzeit

Zusammenfassung

GSK is seeking a Senior Principle Owner - Observability to own our enterprise observability platform as a product. This techno‑functional role sets the vision, prioritizes the backlog, and can configure BindPlane, OpenTelemetry, parse ingestion, script data, and build Grafana dashboards.

The role drives backend migration from on‑prem Prometheus/Mimir and Elastic SaaS to Google Cloud Observability, moving telemetry to BindPlane and preserving Grafana as the single interface for GSK teams.

Jobbeschreibung

Business Introduction

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.

Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.

Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Job Purpose

The Senior Principle Owner - Observability owns GSK’s enterprise observability platform (observability.gsk.com) as a product. This is a techno‑functional role. It sets the product vision and owns and orders the backlog, and it is hands‑on enough to configure BindPlane and OpenTelemetry pipelines, write parsing rules, script ingestion utilities, build Grafana dashboards and debugging issues.

The role leads the platform’s back‑end migration from self‑managed Prometheus/Mimir and Elastic SaaS to Google Cloud Observability. Telemetry collection moves to BindPlane (Google Edition), and Grafana remains the single interface for GSK teams. Beyond the migration, the role turns into managing backlog, licensing & transforming platform with AI capabilities into services that business teams use directly: plain‑language questions about service health, early warning on business‑critical processes, and clear incident and health summaries.

Success is a platform that teams adopt by choice: onboarding through golden templates rather than tickets, SLOs that reflect what the business needs, and alerting that cuts noise rather than adding to it. The role treats