Senior Platform Engineer

Veeam Software, Inc.; Maharashtra; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

18 paid vacation days

Private medical coverage

Life, accident, and disability ins.

Wellbeing allowance

Learning & mentoring programs

Job summary

Veeam Software, Inc. is seeking a Senior Platform Engineer to lead observability and incident response for our multi-tenant cloud workloads. You will own dashboards, SLO/SLI reporting, and runbooks, and collaborate with SRE, R&D, and Proactive Support to reduce reactive work.

You'll design pipelines with the Elastic Stack across Azure and AWS, manage Fleet policies, and contribute to proactive tooling while advancing our SaaS platform reliability and scalability.

Qualifications

• 8+ years in cloud platform engineering, SRE, or infra roles for SaaS.
• Deep hands-on Elastic Stack: dashboards, KQL/Query DSL, Fleet.
• Operating multi-tenant workloads on Azure/AWS, production incidents.
• IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions).
• Scripting in Bash, Python, or PowerShell; cross-functional collaboration.

Responsibilities

• Design, build, and maintain observability pipelines using Elastic Stack across Azure and AWS workloads.
• Develop and own SLO/SLI dashboards and error budget reporting for SaaS services.
• Lead incident response for distributed multi-tenant workloads; maintain runbooks.
• Build proactive support tooling and tenant correlation dashboards to reduce reactive work.
• Manage Elastic Fleet policies, enrollment health, and log pipelines across cloud fleets.
• Collaborate with SRE, R&D, and Proactive Support to close observability gaps.

Skills

Cloud platform engineering

SRE experience

Incident response

Observability

Scripting (Bash/Python/PowerShell)

Cross-functional collaboration

Tools

Elastic Stack

AKS / Azure

Terraform / IaC

Azure DevOps

GitHub Actions

Jira / Incident.io

Entra ID / Key Vault

Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About The Role

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability.

What You’ll Do

• Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads
• Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services
• Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
• Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden
• Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets
• Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations

Technologies we work with

• Elastic Stack — Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL
• Azure Kubernetes Service (AKS), Azure Container Apps, VMs
• Azure Security — Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault
• Infrastructure as Code — Azure Bicep, Terraform, or Pulumi
• CI/CD — Azure DevOps, GitHub Actions
• ITSM tooling — ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows)

What You’ll Bring

• 8+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
• Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
• Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
• Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.
• Experience with incident response in production cloud environments, including runbook development and post-incident review
• Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions)
• Strong scripting skills in Bash, Python, or PowerShell
• Ability to work cross-functionally with SRE, product, and customer-facing support teams

Bonus Skills

• Familiarity with Veeam Data Platform products

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside of India, Veeam reserves the right to refuse to consider the application for a job.

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.