
Enable job alerts via email!
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
A leading IT services firm based in Hyderabad is seeking experienced professionals for a critical production support project. This role focuses on ensuring the high availability, performance, and stability of production systems. You will manage major incident resolution, coordinate with various teams, drive root cause analysis, and mentor developers. Strong knowledge of PEGA is essential for successful execution in this position.
Job Description
Description
Experienced professionals across multiple technology stacks for a critical Production Support Project. These roles focus on ensuring high availability, performance, and stability of production systems while also handling incident resolution, change requests, and system enhancementsLead PEGA production support activities including major incident resolution and hotfixes Manage and execute PEGA platform upgrades and patching efforts Coordinate with cross-functional teams (QA, DevOps, Business) for support and enhancements Drive RCA (Root Cause Analysis) and implement preventive measures Mentor developers and enforce best practices in support and development