Senior Operations & Finance Consultant - MSEA Projects & Support

Synechron Technologies Pvt. Ltd._INDIA Company; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Synechron Technologies Pvt. Ltd. in Mumbai is seeking an experienced Operations & Finance Consultant to own end-to-end project deliverables for MSEA projects, analyze business requirements, configure solutions, and support testing and BAU activities.

The role emphasizes collaboration with business stakeholders and global teams, and requires strong analytical, problem-solving, and communication skills to ensure timely, high-quality delivery.

Qualifications

• Experience in Operations, Finance, Banking, Financial Services, or related domains.
• Strong background in Business Analysis and Functional Consulting.
• Experience in requirements gathering, process mapping, and specification writing.
• Hands-on experience in solution configuration, testing, and validation.
• Ability to manage multiple priorities and deliver results independently.
• Strong problem-solving and analytical skills.
• Experience supporting production applications and handling BAU activities.
• Excellent communication and stakeholder management skills.
• Ability to work effectively with global teams and clients.

Responsibilities

• Own and manage project deliverables from initiation through implementation and support.
• Analyze business requirements and translate them into functional specifications and solution designs.
• Prepare detailed business and functional requirement documents.
• Configure application settings and business processes based on client requirements.
• Perform system testing, validation, and support User Acceptance Testing (UAT).
• Collaborate with business users, stakeholders, and technical teams to ensure successful delivery.
• Provide functional guidance and support during implementation and post-production phases.
• Investigate, troubleshoot, and resolve business and production issues.
• Deliver BAU support for incidents, service requests, and client-raised cases.
• Monitor deliverables to ensure adherence to agreed timelines, quality standards, and project objectives.
• Conduct user training, knowledge transfer sessions, and documentation updates when required.
• Participate in process improvement initiatives and support operational excellence.

Skills

Operations

Finance

Banking

Financial Services

Business Analysis

Functional Consulting

Requirements Gathering

Process Mapping

Specification Writing

Solution Configuration

Testing

Stakeholder Management

Global Teams

Education

Bachelor's degree

Job description

Role Overview

We are seeking an experienced Operations & Finance Consultant to support MSEA projects and business operations. The role involves end-to-end ownership of project deliverables, business requirements analysis, solution configuration, testing, user support, and BAU activities. The successful candidate will work closely with business stakeholders and clients to ensure timely and high-quality delivery of solutions.

Key Responsibilities

Own and manage project deliverables from initiation through implementation and support. Analyze business requirements and translate them into functional specifications and solution designs. Prepare detailed business and functional requirement documents. Configure application settings and business processes based on client requirements. Perform system testing, validation, and support User Acceptance Testing (UAT). Collaborate with business users, stakeholders, and technical teams to ensure successful delivery. Provide functional guidance and support during implementation and post-production phases. Investigate, troubleshoot, and resolve business and production issues. Deliver BAU support for incidents, service requests, and client-raised cases. Monitor deliverables to ensure adherence to agreed timelines, quality standards, and project objectives. Conduct user training, knowledge transfer sessions, and documentation updates when required. Participate in process improvement initiatives and support operational excellence.

Required Skills & Experience

Experience in Operations, Finance, Banking, Financial Services, or related domains. Strong background in Business Analysis and Functional Consulting. Experience in requirements gathering, process mapping, and specification writing. Hands‑on experience in solution configuration, testing, and validation. Ability to manage multiple priorities and deliver results independently. Strong problem‑solving and analytical skills. Experience supporting production applications and handling BAU activities. Excellent communication and stakeholder management skills. Ability to work effectively with global teams and clients.

Preferred Qualifications

Bachelor's degree in Finance, Commerce, Business Administration, Information Technology, or related discipline. Experience in Finance Operations, Financial Systems, ERP, or Banking Operations. Exposure to project implementations and client support environments. Knowledge of Agile or Waterfall delivery methodologies.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile‑first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or LinkedIn community. At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimizing environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices.